CDK (ADP) DMS Now charging vendors for dealers Data

[Jeff Kershner]

Is your DMS with CDK (formally ADP Dealer Services) If so - BE PREPARED!

Why?

Because ADP/CDK has decided to follow along with Reynolds & Reynolds by charging each one of your vendors needing access to YOUR DMS data (such as CRM, Inventory Management, Equity Mining, Sevice Scheduler...) between $250 to $300 a month VS the current average fee of around $70.

Those costs will of course be passed down to the dealer.

CDK has already started serving your vendors termination notices. No more access to your DMS Data unless they become certified under their new initiative, referred to as "SecurityFirst."

SecurityFirst to protect customer data from falling into unauthorized hands.

Read more about CDK's new SecurityFirst initiative on Autonews.com.

Is this move providing any actual layer of securing your sensitive data housed within the walls of your ADP/CDK DMS or could this be nothing more than a money making scheme for CDK?

What do you think?

 

[craigh]

I think this is nothing short of terrible. Where do they get the idea that they should allow or disallow access to MY data?

If I'm entering the data, I should be able to take it back out any way I want.

I understand that there are dealers who need their hand held, but this is not adding security, it's just adding fees. They're still going to let those same vendors have my data once they pay the fees and those vendors almost always had to sign an agreement about the data already anyways..

 

[Jeff Kershner]

And to clarify on this a bit more...

The $250-$300 charge is per EACH area of PACKAGED DATA. Typically referred to as "PIPs."

So, it could be...

$300 for sold data per store per month
$300 for detailed F&I data per store per month
$300 for inventory
$300 for ROs
$300 for service appointments
....etc etc. ​

Think of all the different data sources within the DMS and that each one is now 4 to 7 times the price it was.
Could this be a bit on the crazy side!?!?

 

[Alexander Lau]

And they made this list.

Here are the data brokers quietly buying and selling your personal information
You’ve probably never heard of many of the data firms registered under a new law, but they’ve heard a lot about you. A list, and tips for opting out.
https://www.fastcompany.com/9031080...-buying-and-selling-your-personal-information

CDK GLOBAL LLC
CDK “provides software and technology solutions for automotive retailers in the United States and internationally.”

 

[Alexander Lau]

Actually, I find it hilarious that Pasch gets Experian and CDK to speak at his events, yet are known violators.

https://www.linkedin.com/feed/update/urn:li:activity:6511318851383291904