CDK offers Mobile App for Dealer Support

[Jeff Kershner]

CDK is making it easier for dealers to "Stay Connected" and communicate with customer support more efficiently by offering dealers a new mobile app for Service Connect.



Dealers can use Service Connect Mobile to:

• Review Cases for status updates
• Open New Cases
• Search for Knowledge and helpful information to answer your support questions
• Receive CDK Alerts
• Contact your CDK Client Account Manager (CAM)
• Update Settings

Service Connect Mobile is support on iPhone and Android. I'm not sure if there's an up-charge for this convenience BUT I thought it worth mentioning. Not a bad idea to have the ability to connect with support right from your phone.

Anyone use CDK Service Connect Mobile yet?

..

 

[lifshitsea]

CDK is making it easier for dealers to "Stay Connected" and communicate with customer support more efficiently by offering dealers a new mobile app for Service Connect.

View attachment 2569

Dealers can use Service Connect Mobile to:

• Review Cases for status updates
• Open New Cases
• Search for Knowledge and helpful information to answer your support questions
• Receive CDK Alerts
• Contact your CDK Client Account Manager (CAM)
• Update Settings

Service Connect Mobile is support on iPhone and Android. I'm not sure if there's an up-charge for this convenience BUT I thought it worth mentioning. Not a bad idea to have the ability to connect with support right from your phone.

Anyone use CDK Service Connect Mobile yet?

..

We dev app for dealer dtdapp dealer to dealer, for shipping straight, what you think about this ?

 

[lucyames313]

CDK is making it easier for dealers to "Stay Connected" and communicate with customer support more efficiently by offering dealers a new mobile app for Service Connect.

View attachment 2569

Dealers can use Service Connect Mobile to:

• Review Cases for status updates
• Open New Cases
• Search for Knowledge and helpful information to answer your support questions
• Receive CDK Alerts
• Contact your CDK Client Account Manager (CAM)
• Update Settings

Service Connect Mobile is support on iPhone and Android. I'm not sure if there's an up-charge for this convenience BUT I thought it worth mentioning. Not a bad idea to have the ability to connect with support right from your phone.

Anyone use CDK Service Connect Mobile yet?

..

With this app, dealerships can manage service requests, track updates, and connect with CDK support teams anytime, ensuring faster resolutions and improved efficiency. It enhances customer service by giving staff the ability to resolve issues on the go while maintaining transparency and real-time communication. Much like the convenience of completing tasks such as smart.com.ph sim registration online, CDK’s mobile app brings flexibility and ease of access to dealers, making support more efficient and user-friendly.

 

[jamie7732]

CDK Offers Mobile App for Dealer Support means that CDK Global provides a mobile application designed to help auto dealers and dealership staff manage their daily operations more efficiently.


With this mobile app, dealers can handle key dealership tasks on-the-go, such as inventory updates, service appointments, customer data access, sales tracking, and internal communications. The main advantage is that staff no longer need to rely on a desktop system for every small task—everything can be done quickly and efficiently from a mobile device.


Overall, CDK’s dealer support mobile app enhances productivity, speeds up response times, and helps dealerships stay more organized. If you want to learn more about its features and how it works, you can click here for more details.