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This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
If anyone needs help with phone systems or self hosting inside an auto group. I’m more than happy to help another dealer. Or any other computer / networking projects.
Call tracking is key, but one issue I’ve run into is customers using disposable phone numbers. It messes with tracking and follow-ups since those numbers might not work later. Some CRMs struggle with this, making it harder to match previous conversations.