• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Dealership Phone Systems

sgeneralgrievous

Green Pea
Oct 7, 2014
29
1
First Name
Josh
One of our stores has a very old partner acs phone system and we are looking to upgrade. Has anyone had any experience with NEC phone systems? To be honest I had never really heard of them. Are they a top contender? Avaya and Alcatel are really all i'm familiar with.
 
Get Podium

craigh

Super Moderator
May 19, 2011
1,679
1,145
First Name
Craig
I work with a guy who can answer all these questions much better than I can, but it's worth noting a few things:
1. There are smaller companies that do this exceptionally well.
2. Hardware and software can come from 2 different companies

I've see a few really good setups, both using Polycom phones.
Interactive Intelligence and Asterisk I believe are the two software sides I've seen - both quite good.
I personally use a polycom phone on Interactive Intelligence every day and the system is great.
 
Last edited:

SPeters

Green Pea
Jul 31, 2013
17
2
First Name
Scott
We went with Shoretel for our phones and its been great so far. We have 8 buildings over 2 locations and not many issues at all. It was also relatively cheap.
 
Increase Test Drive Appointments!