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Dealership Phone Systems

sgeneralgrievous

Rust & Dust
Oct 7, 2014
29
1
First Name
Josh
One of our stores has a very old partner acs phone system and we are looking to upgrade. Has anyone had any experience with NEC phone systems? To be honest I had never really heard of them. Are they a top contender? Avaya and Alcatel are really all i'm familiar with.
 
I work with a guy who can answer all these questions much better than I can, but it's worth noting a few things:
1. There are smaller companies that do this exceptionally well.
2. Hardware and software can come from 2 different companies

I've see a few really good setups, both using Polycom phones.
Interactive Intelligence and Asterisk I believe are the two software sides I've seen - both quite good.
I personally use a polycom phone on Interactive Intelligence every day and the system is great.
 
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