We just reloaded the operating system on these machines and have not attempted to reload ERAccess. I think ERAccess has some issues on some platforms. I have seen it lose communications connection and hang on Windows Server 2008 when you let it remain idle for a minute.
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ERAccess Installation Trashes Systems
- Thread starter ceinj
- Start date
✨ AI Highlights
A dealer IT professional reported that installing ERAccess software crashed three computers running Windows XP Embedded operating systems with fatal boot errors, while installation succeeded on standard Windows systems. The community offered troubleshooting suggestions (safe mode, recovery console, minidump analysis), but the original poster ultimately resolved the issue by reloading the OS on affected machines rather than reinstalling ERAccess, suggesting the software has compatibility problems with certain platforms that vendor R&R was unwilling to address.
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