We do what we can to sell service contracts, extended warranties, maintenance plans, tire & wheel protection, etc. We use both Chevrolet OEM products and an aftermarket cmpany called North American Auto Care (NAAC). We have pretty good success with these, but we are not like some dealerships who try to force people into warranties, or hide them in the numbers somewhere. We are fare in pricing and honest about what we offer. There is a stigma with such products, and of course the obligatory comments like, "we're trying to reach you about your car's extended warratny". We strive to build trust, and a few of us who work here personally use some of the products that we offer, so that helps to give real-world experience to customers. Our company has a lot of repeat & referral business. We have been family owned and in business for over 70 years. Building trust, and confidence is key. IMHO.