If you aren't familiar with "flogging" it is basically the use of the Internet to spread a bad message about a business by a consumer. In the car business, you can imagine, this is a very real and common problem for dealers. In 2007, Jeff posted this article on the blog: Have you been “Flogged” ?? | DealerRefresh and as a follow-up to this article here are some tools you can use to catch yourself getting flogged: Reputation Management Tools for Car Dealers | DealerRefresh But, I want to use this thread to show real world examples of floggings, so post 'em if you got 'em! Mossy Toyota: Mossy Toyota Flood Car Husker BMW search results on Google: husker BMW - Google Search This is a live and learn thread, so please don't think this is intended for laughs or finger pointing.