Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)

[Dave Arnold]

Nice :thumbup:

And glad to see you on DealerRefresh Dave. Khalid has told me about you.

I promise that not everything Khalid has said it true ! Khalid has told me plenty about yourself and your team as well.

If you ever have any advice for an industry noobie, I'm all ears!

 

[Shereef]

Hi,

Rairdon Auto Group in Seattle Wa would qualify and have thought about doing a chat program and would love to be one of the US dealers that participates I sent you an email as well.

We will share our data from the study here on dealerrefresh!!!

Jon

Happy to have you on board for our case study. Looks like we have our three Canadian dealers, just need two more U.S. dealers and we will be ready to go.


.

 

[4rdguy_Barrie]

First day with CarChat up and running - 5 Sales leads and 1 Parts lead... Keep them coming...

 

[4rdguy_Barrie]

Great Start - 16 Chats in the 1st - 2 days - 1 sold so far

 

[Katie]

Great Start - 16 Chats in the 1st - 2 days - 1 sold so far

This is fabulous! Keep 'em coming is right

 

[Shereef]

We have our three Canadian Dealers, and waiting for verification on our second U.S. Dealer. We at least need 1 more U.S. Dealer, and then we will be ready to get the ball rolling on the CarChat24 live 24/7 dealer chat Case Study # 2. If you would like to be part of this study and qualify, please contact me for more information.

 

[4rdguy_Barrie]

Pre-Chat Results - Last 3 months

Feb:

Unique Visitors : 11312
Web Leads: 133
Conversion: 1.2%
Sales: 26
Closing %: 19.54

March:

Unique Visitors: 12990
Web Leads: 117
Conversion: 0.9%
Sales: 21
Closing %: 17.94

April:

Unique Visitors: 10481
Web Leads: 137
Conversion: 1.3%
Sales: 19
Closing %: 13.8

 

[4rdguy_Barrie]

Week 1

May 1-7th

Total Unique Visitors: 3737
Total Website Leads without Chat Leads: 22
Lead Conversion % without Chat Leads: 0.58 %
Total CarChat24 Leads/Appointments/Queries: 31
Total Conversion % with Chat Leads: 1.42 %
Total Lead Conversion % increase: 144.8 %

 

[Maria Jones Toyota of Irv]

Hi all! Maria from Toyota of Irving posting data for the Carchat24 Case Study...Let's get rolling.


Pre-Chat numbers

Feb 2010

Unique visitors: 4370
Web Leads: 94
Conversion: 2.15%
Sales: 24
Closing 25%

March 2010

Unique visitors: 7409
Web Leads: 219
Conversion: 2.9
Sales: 42
Closing: 19%

We're looking forward to an increase of 50%+ on our web conversion.

 

[Shereef]

Hi all! Maria from Toyota of Irving posting data for the Carchat24 Case Study...Let's get rolling.


Pre-Chat numbers

Feb 2010

Unique visitors: 4370
Web Leads: 94
Conversion: 2.15%
Sales: 24
Closing 25%

March 2010

Unique visitors: 7409
Web Leads: 219
Conversion: 2.9
Sales: 42
Closing: 19%

We're looking forward to an increase of 50%+ on our web conversion.

Maria

Welcome to our case study. We will start on June 1st. Barrie Ford got up quickly, and has already begun. You are welcome to post your thoughts as the leads start rolling in



.