Update: CarChat24 Live Dealer Chat Case Study (Weekly Posts)
Below is the format we will be using in the weekly posts after each 7 days (June Weekly Post Dates 8th, 15th, 22nd, 29th ). If you have any questions about calculations, or anything else feel free to call me anytime. I will post the format needed for the total month post after we have a full month completed (Total Months post will include sales data in the second months results). We are looking forward to watching the results unfold. I think all of you will be surprised at the increase in lead conversion percentages, and sales. Please make sure you have CarChat24 set up as a lead source in your CRM so we can get accurate sales data, and also please change any service or parts leads to the appropriate status in your system for accurate sales closing percentages. Thank you for your participation in this case study.
June (Week 1) (Note: Week 2, 3, and 4 will be a running total of all data)
Total Unique Visitors:
Total Website Leads without Chat Leads:
Lead Conversion % without Chat Leads:
Total CarChat24 Leads/Appointments/Queries:
Total Conversion % with Chat Leads
Total Lead Conversion % increase:
Example below:
Total Unique Visitors: 1000
Total Website Leads without Chat Leads: 30
Lead Conversion % without Chat Leads: 3%
Total CarChat24 Leads/Appointments/Queries: 10
Total Conversion % with Chat Leads: 4%
Total Lead Conversion % increase: 33.33%
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