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Gubagoo Falling To Pieces?
- Thread starter BillVaughnKMC
- Start date
- Aug 11, 2021
- 65
- 41
- First Name
- Brendan
Sorry to hear you aren't getting great quality or support, for that matter.
We're here for you and ready to help! We have a quick transition period and you get your very own rep.
I'm going to tip you off to our guy Wes; give him a chat if you'd like! ([email protected])
We're here for you and ready to help! We have a quick transition period and you get your very own rep.
I'm going to tip you off to our guy Wes; give him a chat if you'd like! ([email protected])
- Dec 19, 2018
- 867
- 892
- Awards
- 8
- First Name
- Bill
Finally sent in our cancellation after still not receiving a response. After canceling, I get an email telling me that they were "close" to identifying the problem. Too late and probably not even true.
- Dec 19, 2018
- 867
- 892
- Awards
- 8
- First Name
- Bill
- Dec 19, 2018
- 867
- 892
- Awards
- 8
- First Name
- Bill
We already canceled, so there is no chat tool on the site now. I hated to cancel without a replacement, but I decided it better to have the service unavailable than to disappoint our guests.
- Jan 14, 2011
- 8
- 3
- Awards
- 2
- First Name
- John
I dropped them this month after constant problems with poor responses to leads. I have complained several times with no response. Actually switched to Podium for the reason mentioned in above post, my volume may go down, but hope for better quality and I get their contact information.
- Dec 19, 2018
- 867
- 892
- Awards
- 8
- First Name
- Bill
I have my new vendor, so you vultures can stop calling. 
Just kidding, do your job. The power of DealerRefresh: a rep from my new vendor called me based on my post from DR before they responded to the direct lead I sent in.
Just kidding, do your job. The power of DealerRefresh: a rep from my new vendor called me based on my post from DR before they responded to the direct lead I sent in.I would like to find something like Gubagoo that also takes messages from Instagram and potentially tiktok. Does anyone have any recommendations?
- Aug 15, 2023
- 28
- 10
- Awards
- 4
- First Name
- Lane
FullPath Website Engagement is BY FAR the best tool out there. Happy to share some data directly if you are interested.
- Mar 6, 2012
- 15
- 5
- Awards
- 2
- First Name
- Jeffery
✨ AI Highlights
- A dealer expresses frustration with Gubagoo's chat platform, citing multiple technical issues including missing notifications on Android and desktop, chats disappearing from the interface, and non-responsive bot automation, along with poor support responsiveness.
- While one user counters that they haven't experienced problems and praise Gubagoo's UI/UX, the original poster's concerns are validated by another dealer who recently left after 10 years due to declining quality.
- The thread surfaces growing dissatisfaction with the platform's reliability and support, with some users recommending alternative providers like Podium.
A dealer expresses frustration with Gubagoo's chat platform, citing multiple technical issues including missing notifications on Android and desktop, chats disappearing from the interface, and non-responsive bot automation, along with poor support responsiveness. While one user counters that they haven't experienced problems and praise Gubagoo's UI/UX, the original poster's concerns are validated by another dealer who recently left after 10 years due to declining quality. The thread surfaces growing dissatisfaction with the platform's reliability and support, with some users recommending alternative providers like Podium.
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