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AMA Help Shape the Future of DealerRefresh - AMA

Ask Me Anything

Alex Snyder

President Skroob
Staff member
May 1, 2006
4,099
2,961
Awards
13
First Name
Alex
For the first time in 20 years, we have full control of the technology that powers DealerRefresh. If you’ve ever thought, “I wish DealerRefresh would just…” – this is the time to say it. Big swings, small annoyances, and controversial ideas are all welcome. We have the power to evolve fast! :rocks:

Not sure where to start? Pick one (or more) of these and drop a quick reply:
  1. One thing you’d change about DealerRefresh tomorrow if you had our keys.
  2. One feature or thread type you wish we’d never remove.
  3. A new section, tool, or recurring series you’d love to see us build this year.
  4. Where do you think DealerRefresh has the most untapped potential right now?
  5. How would you like to see AI used (or avoided) on DealerRefresh?
 
For the first time in 20 years, we have full control of the technology that powers DealerRefresh. If you’ve ever thought, “I wish DealerRefresh would just…” – this is the time to say it. Big swings, small annoyances, and controversial ideas are all welcome. We have the power to evolve fast! :rocks:

Not sure where to start? Pick one (or more) of these and drop a quick reply:
  1. One thing you’d change about DealerRefresh tomorrow if you had our keys.
  2. One feature or thread type you wish we’d never remove.
  3. A new section, tool, or recurring series you’d love to see us build this year.
  4. Where do you think DealerRefresh has the most untapped potential right now?
  5. How would you like to see AI used (or avoided) on DealerRefresh?
Hey Alex, I'd love to see a private 20 Group style section inside Dealer Refresh. The community has a huge range of experience, and I think a lot of knowledge sharing gets left on the table because some conversations may not be suited for a public forum.

It could also be cool to have some kind of member matching component that helps connect people with similar backgrounds, goals, or experience levels. The real value isn't just having a private room, it's getting the right people in the room together.
 
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✨ AI Highlights

DealerRefresh founder Alex Snyder announces that the platform now has full control of its own technology stack for the first time in 20 years, opening the floor for community members to share wishes, complaints, and bold ideas for improving the site. The AMA-style post invites feedback across five specific areas: immediate changes, must-keep features, new tools or series, untapped potential, and the role of AI. It signals a major inflection point for the community and a genuine opportunity for members to directly influence the platform's direction.

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