I met my future BDC agent

[Lee Palmer]

Great article Alex. Well written and speaks the truth about this exciting new product that’s just around the corner from being then next big thing. I was at that meeting and was just blown away by the many applications Abby could be used for. Much like many of you on this Blog who are bucking the industries norm of being two years behind the curve, this is just a foundation of what’s yet to come. Can’t wait to see what’s next, and glad to be part of this innovative field. Thanks for all the great information on this blog site.

 

[Internet Jeff]

Idealistic, futuristic and very cool Mr. Will Robinson...

But after much thought since this article was written, still believe people sell cars, not technology and that will continue for quite some time.

Intuition plays a big part in reading a customer through email messages, or the first 20 seconds on the phone. Just my opinion on phone scripts:

- A phone script can make anyone average
- Add personality to the script and one is above average
- Script outline (not word for word), plus personality, plus car savvy-product knowledge is A++ master appt setter

Abby could still be beneficial for product knowledge, model comparisons, and diverse languages we encounter.

Neat articles and ideas Alex, keep 'em coming!