- Oct 12, 2015
- First Name
That is 100% true - I want to believe that my team will have the best response, and be first to respond.I used to think that too... now I think the first BEST response is what wins. I KNOW a lot of dealers actually unknowingly shut the door by being the first shitty response. The automotive community has spent the last 22 years educating their consumers to expect a fast, but crappy response. Be different.