- Feb 24, 2012
- 22
- 2
- First Name
- Brian
I would like to get everyone’s opinion on internet lead follow-up. Right now we have one salesman handling our internet leads. I have him on the following schedule for follow-up:
Immediate email when the lead comes in with a follow-up call the same day.
The first week one email a day with calls on days 3 and 5. Next 21 days customer gets one email a week with a call week 2 and week 4. We then contact once a week with a call or email (his choice) out 90 days.
He thinks this is too much and it may push customers away. In the last month and a half only one customer asked to not be contacted.
Is this too much? Would anyone share their follow-up schedule?
Thanks, Brian
Immediate email when the lead comes in with a follow-up call the same day.
The first week one email a day with calls on days 3 and 5. Next 21 days customer gets one email a week with a call week 2 and week 4. We then contact once a week with a call or email (his choice) out 90 days.
He thinks this is too much and it may push customers away. In the last month and a half only one customer asked to not be contacted.
Is this too much? Would anyone share their follow-up schedule?
Thanks, Brian