- Jan 26, 2026
- 1
- 0
- First Name
- Brent
Researching DealerCentric and wanted to ask a question of their chatbot. Immediately required, name, email, phone number. Ok, I'll do that for some information. Submit and rather than a chat bot, please wait for someone to reply.
8 minutes later get an email and chat simultaneously from an operator "would you like a demo".
No just have some questions.
"Would you like to talk to someone about your questions?"
I thought I was talking to someone about my questions?
"No we can't answer questions here. Here's a link to sign up for a demo."
If this is the kind of experience auto buyers are going to have with DealerCentric, I'll pass.
8 minutes later get an email and chat simultaneously from an operator "would you like a demo".
No just have some questions.
"Would you like to talk to someone about your questions?"
I thought I was talking to someone about my questions?
"No we can't answer questions here. Here's a link to sign up for a demo."
If this is the kind of experience auto buyers are going to have with DealerCentric, I'll pass.
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