Is DriveCentric just running away from the pack at this point?

[Brent Edens]

Researching DealerCentric and wanted to ask a question of their chatbot. Immediately required, name, email, phone number. Ok, I'll do that for some information. Submit and rather than a chat bot, please wait for someone to reply.

8 minutes later get an email and chat simultaneously from an operator "would you like a demo".
No just have some questions.
"Would you like to talk to someone about your questions?"
I thought I was talking to someone about my questions?
"No we can't answer questions here. Here's a link to sign up for a demo."

If this is the kind of experience auto buyers are going to have with DealerCentric, I'll pass.

 

[superchevy70]

We switched from Vinsolutions to DriveCentric at the end of May, so 9 days into June solely on Drive Centric. Drive seems awesome but the solds are not matching. All the different places you look the sold counts are different. Coming from Vinsolutions i do i transition my brain or thinking to see how many vehicles we have sold?

Seems to me in Drive the solds are actually pending, and delivered is from DMS/Tekion, so you add those two numbers together to get your total sold.

 

[Ryan Everson]

Yes