Is tracking 1st Appointment Set after sale valuable?

[pandrysi]

Dealers,

What would you do if you knew what your first appointment set performance is?

What if you could see performance by zip code? How valuable would this be to you?

 

[Niki.E]

If that first appointment after sale was a service appointment then yes it would be valuable

 

[Todd Thompson]

Not sure I see a lot of value by zip code. Best perfomance.. closest to your store zip. Performance you should be able to measure using most any crm/dms I would think. We simply have appt set status in DMS in sales. Service is simple enough to measure.