Smile, it's good for you!
- Apr 16, 2009
- First Name
Interactivetel also has a solution for that as well.I'm wondering is anyone missed this part of @Jason Hartwell 's post.
I lot of the services offer call recording with automated transcribing and I can't remember exactly how CarWars does it but I believe they have the ability to assign "important/urgent" calls by dealer department, immediately sending the important info by text message.
We were on CarWars for year and then the owner decided he wanted a change, for the sake of change and moved to CallRevu. CallRevu does offer the department specific transcribing with immediate alerts as well. I preferred CarWars personally for their UI and reporting.
Have you reached out to Mike Haeg, VP of Automotive for CarWars? He sticks his head in here from time to time.
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