- Dec 23, 2019
- 1
- 2
- First Name
- Jason
We've been using Car Wars for call monitoring for the last few years. In the last few months they have had several issues with dropping calls and one sided audio. Last week their systems were broken for two days. This morning, we're having the same issue of people not able to get through to us, or when they do they can't hear us. When this happened last week I had to go into all of our inventory providers, google etc and change our contact numbers to go directly into our phone systems to work around it. It looks like I'm going to have to do this again today. Frankly, I'm fed up with it.
What alternatives have people here used and are happy with? I like that Carwars would listen to the calls and filter them by inventory calls and give a brief summary I could read on each phone call so I didn't have to wade through hundreds of calls to find the sales calls to listen to them. Any other companies doing something similar? Reliability is a must.
What alternatives have people here used and are happy with? I like that Carwars would listen to the calls and filter them by inventory calls and give a brief summary I could read on each phone call so I didn't have to wade through hundreds of calls to find the sales calls to listen to them. Any other companies doing something similar? Reliability is a must.