I have a quick question for the experts here. I tried to do a search on here but all I could find is old data. I want to know how my Toyota store compares to National averages. Any imput would be appreciated. Here are my stats:
Internet: 16% Leads/Shown
35% Shown/Sold
6% Leads/Sold
Phone: 40% Leads/Shown
31% Shown/Sold
13% Leads/Sold
My team are just appointment setters. We have no contact with the customer after they come in for their appointment. My feeling is that our leads to show are good but once we get them in the door we can't sell them. Is that what these numbers tell you?
Thanks in advance for any input.
Wow! These numbers are very poor. Question: What contact lead system do you have in place? How do you arrive at these numbers?