YO DEALERS! They're looking for your best advice on gaining appointments and selling to a chat prospect.... THE QUESTION What are some of the proven ways you've found to turn a website 'looker' into an appointment or sale using chat? Post your single best piece of advice along with the chat transcript that demonstrates your technique for gaining appointments or even making the sale to this forum thread by November 21st. Then, tweet it out to all your friends so they'll see what you said. (If you want, you can even let us in on how much you made off the deal!) THE PRIZE In the end, we'll compile a list of the 'Top 5 Tips For Selling a Car To a Chat Prospect.' Five (5) individuals and their tips will be announced on the Contact At Once! Facebook Fan Page and featured on DealerRefresh.com, DealerChatBlog.com and our monthly eNewsletter, which currently reaches more than 9,000 dealers. We'll even throw in a $10 Starbucks Gift Card for every individual that participates and a $100 Starbucks Gift Card for each of the individuals whose tips make it into our Top 5. More than just a great contest, sharing the best techniques will help others become more effective at using chat to SELL CARS. TO QUALIFY One more time, here are the steps you must to take in order to participate and qualify* for the prizes: 1. Post your single best tip for gaining appointments or selling to a chat prospect to this forum (one submission per person). 2. Include a chat transcript demonstrating the technique mentioned in your tip (screen shot or cut-and-paste, just be sure to remove or obscure any customer personal information). 3. Include your full name along with the name of your dealership. 4. Using your Twitter account, send a tweet including a short link to this forum thread and the hashtag: #dealertips Don't forget to watch the Contact At Once! Facebook Fan Page where the 5 winners will be announced! *Note: You must complete all steps to qualify. Only one gift card per person - and no funny business! LET'S GET POSTING!