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New Dealer.com VDP Not Sending Events

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,194
609
113
First Name
Alex
Great find, from one of the brightest, young, digital, auto minds.

Surprising, no. DDC is pure garbage.
 
Reactions: John V.

John V.

Getting Refreshed
Jan 15, 2015
97
107
33
First Name
John
I was able to make some progress with DDC regarding this issue.
  • I was vindicated in my stance that it was not an issue on my end but a DDC issue
  • They are having the products team work on sending new/accurate events for all their customer sites
  • DDC has never officially support GA event tracking due to "reporting being incorrect or misleading"
  • They did confirm that the GA code that was getting VDP events and was present on hundreds of other sites was theirs.
  • When I told them to remove that GA account from my site until this is fixed they said it was not possible.
So basically, per usual, someone dropped the ball in the roll out of their New VDP and/or they did not see the need to build their site in a way to allow for dealers to track events on their own websites outside of the dealer.com analytics tools.

Hopefully they right the ship and correct this.
 
Reactions: Alex Snyder