• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

Out with the Old and In with the New

Alex,

Welcome to Vin. As one of our product trainers I've gone through a lot of installs now. The best advice I can give is to work very closely with your implementation team prior to launch. Like many of the others here have mentioned, the setup stage and getting the correct data in place is critical to ensuring a successful launch of your new CRM. Best of luck with the transition!
 

✨ AI Highlights

  • A dealer (Alex Magnan) seeks best practices for implementing VinSolutions CRM while transitioning from paper-based prospect management, prompting experienced users to share critical implementation advice.
  • The overwhelming consensus emphasizes that successful CRM adoption depends heavily on flawless initial setup, proper DMS integration, adequate bandwidth, and careful data migration—with several contributors sharing cautionary tales of installations that went wrong due to these factors.
  • Key takeaways include working closely with implementation teams, verifying all connections function properly before go-live, and understanding that CRM philosophies may require dealers to adapt their existing business processes.

A dealer (Alex Magnan) seeks best practices for implementing VinSolutions CRM while transitioning from paper-based prospect management, prompting experienced users to share critical implementation advice. The overwhelming consensus emphasizes that successful CRM adoption depends heavily on flawless initial setup, proper DMS integration, adequate bandwidth, and careful data migration—with several contributors sharing cautionary tales of installations that went wrong due to these factors. Key takeaways include working closely with implementation teams, verifying all connections function properly before go-live, and understanding that CRM philosophies may require dealers to adapt their existing business processes.

Replies Views 11 5,672 Started Last Reply