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Parts & Service Ideas...

Marc McGurren

Hat Trick
Nov 30, 2009
96
1
First Name
Marc
Hello all,

I know many of us are mainly focused on the sales sides of our business and unfortunately I see many of us not being as proactive for our parts & service business. I am looking to revamp our e-commerce strategy for our friends in fixed-ops to make it a more user friendly experience.

Any advice? Best practices? Things that are working/not working for you?

Any and all help would be much appreciated.

- Marc
 
Great idea. We are trying to get started with this as well. I would love to hear any thoughts as well. We are just starting to create a site to attract more service business and we are considering using xTime for automated appointments but they want a 12 month committment which I do not want to do.
 

✨ AI Highlights

Marc McGurren seeks advice on improving his dealership's parts and service e-commerce strategy and user experience, noting that fixed-ops often receives less marketing attention than sales. Replies indicate other dealers share this interest and are exploring tools like xTime for appointment scheduling, though concerns exist around long-term vendor commitments. The thread appears to be in its early stages with limited concrete solutions or best practices shared so far.

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