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Reviews are now on your FaceBook Page

The star ratings showed up on a few our our stores pages this morning. This appears to be a gradual roll-out. There was an article on TechCrunch earlier this week. A Like Is Not Enough: Facebook Tests Star Ratings Displayed On Pages | TechCrunch



Quote from Facebook:
"[FONT=alright_sansmediumitalic]We’re extending star ratings on Facebook from mobile to desktop – to make it easier for people to discover great businesses around them. This is beneficial for both businesses and consumers. Star ratings encourage more people to rate a business, making it eligible to appear in News Feed and help others discover a business they didn’t know about previously. For businesses themselves, this also leads to greater brand awareness.[/FONT][FONT=alright_sansmediumitalic]As you may recall, star ratings launched in early 2012 with the introduction of Nearby on mobile. Now we’re bringing the visibility of star ratings to a more prominent spot at the top of Pages’ timeline on desktop and to the preview in News Feed."


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✨ AI Highlights

Facebook rolled out star ratings to dealership business pages, displaying customer reviews and ratings directly on Facebook profiles as part of a gradual feature expansion from mobile to desktop. Participants noted the feature appeared across most dealership pages and included review snippets in the feed, though some expressed frustration about lacking obvious options to reply to or manage reviews. The consensus was that while the ratings could drive discovery and engagement, dealers needed to better understand how to actively respond to and manage this new review functionality on their pages.

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