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Reviews on Personal FaceBook Walls or Google

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What if customers could display reviews on Google & post to personal FB pages with a single clic

  • I like the idea.

    Votes: 5 41.7%

  • I like the idea but I would want the ability to reconcile issues if they exist before the FB post.

    Votes: 6 50.0%

  • It’s a silly idea. Facebook may have over 500 million users but personal reviews will not generate

    Votes: 1 8.3%
  • Total voters
    12
#31
davidmoon said:
There's no value to the customer to share their review on their wall.
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I think writing reviews has more to do with motivation than value to the customer. A customer who feels slighted after buying a car is motivated to write a review. If they are really pissed off they might write a couple. LOL Satisfied customers often have little or no motivation to write a review, yet if they were treated well , if asked, some will write a review. At that point, if they have an easy option to post it to their personal wall - again some will.
 
#32
Andrew Ward said:
I think writing reviews has more to do with motivation than value to the customer. A customer who feels slighted after buying a car is motivated to write a review. If they are really pissed off they might write a couple. LOL Satisfied customers often have little or no motivation to write a review, yet if they were treated well , if asked, some will write a review. At that point, if they have an easy option to post it to their personal wall - again some will.
Click to expand...

Agreed--It never hurts to ask/try.
 

✨ AI Highlights

The thread debates whether encouraging customers to post reviews on their personal Facebook walls is valuable for dealerships, with Andrew Ward arguing that personal recommendations carry more influence than public reviews while Jerry Thibeau counters that review volume on Google and third-party sites is more important for attracting new car buyers. The discussion pivots toward practical alternatives like having dealers share delivery photos on their Facebook pages or asking satisfied customers to post reviews across multiple platforms simultaneously to leverage both social word-of-mouth and review site visibility. The consensus suggests that encouraging organic customer advocacy on personal social feeds, combined with strong Google review presence, offers better ROI than relying solely on either channel.

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