I think writing reviews has more to do with motivation than value to the customer. A customer who feels slighted after buying a car is motivated to write a review. If they are really pissed off they might write a couple. LOL Satisfied customers often have little or no motivation to write a review, yet if they were treated well , if asked, some will write a review. At that point, if they have an easy option to post it to their personal wall - again some will.
Reviews on Personal FaceBook Walls or Google
- Thread starter Andrew Ward
- Start date
I think writing reviews has more to do with motivation than value to the customer. A customer who feels slighted after buying a car is motivated to write a review. If they are really pissed off they might write a couple. LOL Satisfied customers often have little or no motivation to write a review, yet if they were treated well , if asked, some will write a review. At that point, if they have an easy option to post it to their personal wall - again some will.
