- Jun 2, 2016
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- DMSbackdoor
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This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
Reynolds Restricted Data Pulls to Business Hours
- Thread starter craigh
- Start date
You mean R&R data, you know its not yours, at least they don't think its yours!
✨ AI Highlights
Reynolds and Reynolds implemented restrictions limiting data pulls to 8 AM–7 PM business hours and caused issues with bulk export functionality, preventing dealers from running early morning reports and forcing repetitive CAPTCHA verification. After dealer complaints escalated through vendor channels to Reynolds' RCI Certification Group, the company reversed both restrictions, restoring dealers' ability to export data outside standard business hours. The thread reflects dealer frustration with vendor-imposed limitations on their own data access and the effectiveness of coordinated complaints in reversing unpopular policies.
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