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cbautomotive

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Mar 20, 2017
17
1
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CareerBuilder
We are looking for an experienced Service Manager to join our dealership.
Click here to Apply!
The Service Manager is responsible for all operations within the service department, from hiring and managing technicians and service advisors, to customer service.

Ensure that customers receive prompt, courteous, and effective service
  • Serving as a liaison between technicians and customers.
  • Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Manage and Hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Spend quality time building relationship with the customer.
Job Requirements:
  • Must have at least 3-5 years of experience as a Service Manager in a dealership setting
  • Technical Automotive Knowledge
  • Demonstrated ability to manage others
  • Organized and Friendly personality
 

✨ AI Highlights

A dealership in the Punta Gorda, FL area is recruiting an experienced Service Manager to oversee all service department operations, including staff management, customer service, and technician-customer liaison responsibilities. The role emphasizes delivering exceptional customer experiences through prompt, courteous service and going above and beyond standard duties. This is a straightforward job posting with no discussion or debate among forum members.

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