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Session #3 - Growing Marketshare Through Fixed-Ops

Mar 17, 2011
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First Name
Ryan
Welcome to this edition of the DealerRefresh Roundtable where we welcome first-time Guests Jeff Clark and Mike Morais. Jeff is Chief Sales Officer at DealerOn. Mike Morais is President of Open Road Auto Group.

In this session we open up with a discussion around 'Cause Marketing' initiatives, specifically in what DealerOn is doing in conjunction with the Cause Network Foundation. From there we segue into a conversation around the critical role that Fixed Ops plays for dealers growing their market share.

Topics discussed in this episode include:


Panelists include:
This DealerRefresh Roundtable is sponsored exclusively by Cars.com. Whether consumers are shopping online or on the lot, Cars.com creates connections that fuel growth. Visit dealers.cars.com or follow @DealerAdvantage to get insights and information to fuel your growth.

Produced and Directed by @Ryan Gerardi
 

✨ AI Highlights

This roundtable discussion features Jeff Clark (DealerOn's Chief Sales Officer) and Mike Morais (President of Open Road Auto Group) exploring how dealers can grow market share through fixed operations, with particular focus on cause marketing initiatives and DealerOn's partnership with the Cause Network Foundation. The session addresses strategic topics including the impact of external events (like Hurricane Harvey) on auto retail and the critical role that service departments play in dealer profitability and customer retention. The key insight is that fixed operations represents a significant, often underutilized lever for dealers looking to expand their market presence and revenue beyond new vehicle sales.

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