Yago,
They're not in the same business we are.
That is true, but here was a day in the past were they did things the way we do and they changed.
You may know my first business was the data collection/photo service. Over 10 years I have been personally involved in signing 400 dealers. Not even once one asked me: "what is the best you can do?". What every one asked me is: "the other guys didn't show up enough, would you?" or "the other guys charge $12 a car, would you do it for $11.50?".
Still my biggest loss of photo/data business is the seasonal guy that shows up to the dealers, he got a homenet license or some other tool, bought a camera, and undercuts me by a dollar or so. Average dealer in WA sells 75 used cars a month, so they will save $75-150 with the change.
What bother me is not actually losing the business, I get the business back when the new guy's cycle is over or we sign something else. What still puzzles me is that a business with a $50,000 to $80,000/month advertisement budget still asks "how cheap" rather than "how better".
In that sense we are in the same business as these guys: the business of understanding what has the power to change our business.