Bill that just blows me away, I actually measure response time on when a lead for our CRM comes in as to when the first contact was made via a connected phone call or an email response from the inquiring person. I can promise, 2 days would lead to a counseling session. If you are still looking feel free to take a look at us DealerPeakI am looking for a new CRM and I sent in two "leads." I've received no response. I want my template email dammit!