- May 1, 2006
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Jeff isn't posting this because he's busting his butt to try to recover what he can. He's been at it for about 3 days now.
Backstory:
In most of DealerRefresh's 15+ years it been hosted on what one might not call a "scalable grandiose server." Remember that DealerRefresh was started when Jeff was selling VW's and has never become anyone's full time job. It is a passion.
As the Internet grew DealerRefresh suffered attack after attack by malicious spammers and hackers. It became time to invest in something more secure with a reputable hosting company because it was too difficult to continue fighting the havoc. Hosting was moved to a Florida-based service called HiVelocity on a self-serviced plan and things were going well.... until the end of January.
Somewhere around January 24th a decision to stop doing routine backups was made because there was a suspicion they were making things "wonky." While work was being done to "de-wonkify" things it all came crashing down on February 12th.
Obviously services are back up. However, all data between January 24th and February 12th is not showing within the site. This includes:
Fortunately, 90% of it still exists in email notifications and things of that nature. Jeff is manually recreating as much as he can and trying to restore it like it was originally posted. Things are not going to be perfect nor exact.
DealerRefresh apologizes for what's going on and Jeff will fill in more details later. In the meantime, please raise a hand if you have some time to help Jeff with some copying and pasting (in case he needs some help). And if you want to give DealerRefresh hell, we're always down with getting the finger pointed at us. If you prefer not to kick somebody when he's down this would be a good thread to share your sentiments, supreme hatred for spammers, or amazement at how there is no possible way to escape technology fuck-ups.
Backstory:
In most of DealerRefresh's 15+ years it been hosted on what one might not call a "scalable grandiose server." Remember that DealerRefresh was started when Jeff was selling VW's and has never become anyone's full time job. It is a passion.
As the Internet grew DealerRefresh suffered attack after attack by malicious spammers and hackers. It became time to invest in something more secure with a reputable hosting company because it was too difficult to continue fighting the havoc. Hosting was moved to a Florida-based service called HiVelocity on a self-serviced plan and things were going well.... until the end of January.
Somewhere around January 24th a decision to stop doing routine backups was made because there was a suspicion they were making things "wonky." While work was being done to "de-wonkify" things it all came crashing down on February 12th.
Obviously services are back up. However, all data between January 24th and February 12th is not showing within the site. This includes:
- Posts
- Thread created in that time
- New Members
- Private Messages
- etc.
Fortunately, 90% of it still exists in email notifications and things of that nature. Jeff is manually recreating as much as he can and trying to restore it like it was originally posted. Things are not going to be perfect nor exact.
DealerRefresh apologizes for what's going on and Jeff will fill in more details later. In the meantime, please raise a hand if you have some time to help Jeff with some copying and pasting (in case he needs some help). And if you want to give DealerRefresh hell, we're always down with getting the finger pointed at us. If you prefer not to kick somebody when he's down this would be a good thread to share your sentiments, supreme hatred for spammers, or amazement at how there is no possible way to escape technology fuck-ups.
