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Craig,WOW, you boosted service appointment to shoppers by ~250% WOW. WOW. Arrggg.. but because you've used leads as your KPI, it's considered a fail.If you change your KPI to engagement, not leads, BAM!! This is a big win!HTHJoep.s. >80% of all of your stores sales were sold to silent shoppers (THEY HATE LEADS!
Craig,
WOW, you boosted service appointment to shoppers by ~250% WOW. WOW. Arrggg.. but because you've used leads as your KPI, it's considered a fail.
If you change your KPI to engagement, not leads, BAM!! This is a big win!
HTH
Joe
p.s. >80% of all of your stores sales were sold to silent shoppers (THEY HATE LEADS!
