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Uncle Joe's Makeover Diary 2.0

Dealers think they're clever in using AI to communicate with customers; just wait until customers have the same ability.
Yup...
The NEW GAME is for buyer and seller to have their own AI negotiation expert do the deal.

A new world is coming... FAST.
Its going so fast that I don't think it's time to make big bets on getting ahead of the market.
 
@Jon Singo here's a taste of how fast this is going to move. In GPT4 I added 3 car plugins (I couldn't find @Ryan Everson's)
View attachment 8033
CarGurus, CoPilot and Edmunds. I put on my car shopper hat and asked it:

"I own a 2020 Chevrolet Traverse in the Premier trim, with 21,000 miles. I like to buy a low mile used SUV like it. I am open to different SUVs that the chevrolet and I want a 2022 or newer with less than 10,000 miles. I live near syracuse NY, what are my choices?"

I got this: https://chat.openai.com/share/051fabc2-4700-4172-84ff-86c254f9c99c

View attachment 8035

I under 6 months, this is the #TipoftheIceBerg​


This is very similar to what I had in mind. So powerful and we're just kind of scratching the surface. I understand Ryan's point about needing demand on both sides but if the tool is truly good enough to take away all the 'friction' (a term I know we love here) from car shopping, I would be willing to bet consumers jump on in droves. I don't even want it to negotiate. Find me X car, with Y options, in Z color, and I'm willing to pay $XXXXXX. Or for people who don't have something in mind, what can I afford in my area with X credit? If you can easily bring a seller to a logical conclusion that takes the majority of the work away from the buyer and seller.
 
Find the diamonds in the rough
1691329139802.png
Your website is ALIVE and so are your shoppers. With a lil bit of creativity...

>>>"Unique Shopping Paths" --If your VDP visitor was on your service page, then, display custom message with a CTA that appeals to this user.

>>>"I really want your trade" --if your VDP visitor has filled out a trade-in form AND the YMM & miles is a home run for your store, then, display custom message with a CTA that appeals to this user. @Matthew Davis, possibly CPO Jeff Angtuaco may like this.
 
Find the diamonds in the rough
View attachment 8058
Your website is ALIVE and so are your shoppers. With a lil bit of creativity...

>>>"Unique Shopping Paths" --If your VDP visitor was on your service page, then, display custom message with a CTA that appeals to this user.
Dealer Inspire actually already has most of this website personalization functionality built into their websites!

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Dear Cars.com product leaders,
Car shoppers are in market for weeks and months. Cars.com should see macro trends of consumer behavior well before its seen at wholesale auction prices (rising or falling), or on the sales doc (rising or falling).

If I may suggest, sell API access. Your biggest and brightest dealers will work the data in house, or, a consultant could sell your data as a service.
 
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Reactions: craigh
Dear Cars.com product leaders,
Your dashboard has some awesome data,

I compiled this for my dealer from different screens in your reporting:
RankMake and ModelNumber Available For SaleNumber Sold Turn Ratio
1Chevrolet Silverado 150045120145%
2Chevrolet Equinox31715950%
3Honda CR-V23413357%
4RAM 150028812242%
5Jeep Grand Cherokee27511843%
6Jeep Cherokee22511149%
7Nissan Rogue22810446%
8Ford F-15024110343%
9Jeep Compass2048642%
10Ford Escape1748147%

#1 selling Chevrolet Silverado 1500, broken down by model year:
Model Yr# Sold# Available For Sale Turn Ratio
202371937%
202292241%
2021408845%
20205012341%
2019204941%
2018235740%
2017102836%
201682236%
201581362%
2014111479%
201344100%
201222100%
20112367%
201022100%
200922100%
200833100%
The table shows the number of units sold, the number available for sale, and the corrected Turn Ratio for each model year of the Chevrolet Silverado 1500.

the Honda CR-V, broken down by model year:
Model Year# Sold# Available For Sale Turn Ratio
20224944%
202172035%
2020367548%
2019152854%
2018132357%
201781457%
2016111479%
2015111479%
20143650%
20135771%
201243133%
20114667%
20105683%
20093560%
200811100%
200711100%
200611100%
200311100%

This data sure would be handy during a trade-in evaluation.
 

"No Make Chosen" = # 1 Search Volume

Cars.com Product ppl, this is another report that ppl need to know about.

MakeSearchesRatio
No Make Chosen1144917.1%
Chevrolet699910.5%
Ford60299.0%
Toyota58238.7%
Honda34205.1%
Jeep29864.5%
BMW26313.9%
Dodge24753.7%
Audi19873.0%
Subaru19793.0%
Mercedes-Benz19592.9%
GMC18842.8%
Nissan18372.7%
Lexus14212.1%
Cadillac13912.1%
Volkswagen13622.0%
RAM11831.8%
Mazda10881.6%
Volvo10271.5%
Hyundai9961.5%
Porsche9131.4%
Kia8321.2%
Acura8091.2%
INFINITI7851.2%
Chrysler6901.0%
Buick6721.0%
Lincoln6721.0%
Tesla4480.7%
Mitsubishi4210.6%
Pontiac3700.6%
Saturn1600.2%
Lamborghini1090.2%
smart630.1%
Suzuki580.1%
  • Most car shoppers don't know cars.​

  • Most used car shoppers are not brand loyal​

  • Many Used car shoppers simply want the most car they can get for the monthly payment they desire



 
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Reactions: Jeff Kershner
3 Indoor booths...
View attachment 8097
Pictures tell a 1,000 words
What do you see?
Is there a difference?
Thoughts?
It's a little difficult to evaluate without seeing the entire photo, but they all appear to be better photos than what most dealers take.

#2 was taken from too high of an angle.
#3 is the best of the bunch - you can see the vehicle interior through the windshield.