- Aug 12, 2019
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- Shawn
I thought this was a brilliant idea: using ChatGPT voice mode to roleplay using actual conversation. Seems like there are endless possibilities - in all industries - to use as a training tool.
I've tried it and it's scary good!
Also, I could see the benefits of creating custom GPTs to install for specific teams (sales, service, F&I):
I've tried it and it's scary good!
Also, I could see the benefits of creating custom GPTs to install for specific teams (sales, service, F&I):
- Sales: Objection handling, leadership coaching, product training, OEM incentives, how to re-engage cold leads, 5-minute warm-up drills before hitting the phone, CRM processes, etc...
- Service: Practice explaining delays or preventative maintenance recommendations, upsell coaching, phone etiquette, booking efficiency, improve service-to-sales handoffs, etc...
- F&I: Improve presenting GAP / extended warranties / prepaid maintenance, improve close rates, compliance training / refresher, how to present high margin options neutrally, etc...