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Rust & Dust
Mar 17, 2011
First Name
Good point. I almost never will call a number back that isn't saved in my phone if no voicemail comes with it. I doubt anyone does. I always advocate to leave a voicemail message every time you call a customer. If you craft your voicemail message correctly, it is completely acceptable to leave one on every call, and not be redundant or smothering.

Voicemail is a great branding tool if anything.

Steve Roessler

Full Sticker
Feb 15, 2016
First Name
Great thread as getting customers on the phone is always the goal, however, the dynamics have changed. I challenge everyone to think in terms of "Text" to schedule a phone call. That creates a subliminal message to the customer that you are considerate of their time. Plus, you can intro yourself via text to let them know who you are so they can expect a call from an "unknown" number.