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What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

DEALERS' CLUNKER PAYMENTS START TODAY, FEDS SAY

DOT chief: 'We fixed our Web site problems'

NEIL ROLAND
AUTOMOTIVE NEWS
AUGUST 4, 2009 - 12:28 PM ET

WASHINGTON -- Dealers will start getting reimbursed today for cash-for-clunkers credits paid to consumers, Secretary of Transportation Ray LaHood said today.

"We fixed our Web site problems," LaHood said at a news conference here. "We believe processing will go much smoother."

He said dealers had filed 157,000 applications for $664 million in rebates.

The company contracted to handle the Transportation Department's computer system is Oracle Corp. Clerical processing is being handled by Citigroup Inc.

Citigroup has added staff in Delaware to handle the surge of dealer applications. LaHood said he believed both companies have made changes to improve their response time but gave no details.

Dealers are supposed to get paid within 10 days after filing for a rebate of the $3,500 or $4,500 credits given to customers. Because of bottlenecks in the Transportation Department's computer reporting system, many dealers have had problems filing applications since the program began July 24. Many dealers had begun making deals weeks in advance, adding to the initial backlog problem.

If the Senate follows the House, which last week passed a $2 billion cash-for-clunkers extension, funding should be adequate through Labor Day, LaHood said.

The Senate is scheduled to begin a month-long recess Saturday.
 
I have received 4 rejections and 24 are still under review. All 4 were rejected for items that we clearly supplied (proof of insurance, signatures, etc). I received code 0701 missing signature on Summary of Sale for all four. How do they not see it? Do they not look beyond the first page? I really need help, please.
 
I would love to help you but I resubmitted 2 on 8-5-09 and have not received any notification back. Mine were rejected for bogus reasons also. I called the NHTSA number
202.366.0606 6AM TO 4PM CST
202.510.7825 AFTER 4PM CST
they didn't know why either and told me to resubmit it. I did and we'll see what happens!
If I learn anything more I'll post it!