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Why Yelp should Seriously Eat S*^&% and Die

Salete

Noob
Feb 28, 2015
18
4
6
First Name
Salete
LoVe it. Def has grabbed attention , I may go visit just for fun..
 

Carluminati

Getting Refreshed
Feb 17, 2015
83
34
18
First Name
Chris
There's more than one reason I registered and came up with the idea for CustomerRater.com many, many, years ago. It's still a work in progress but one day you will see it come alive and it seeks to add a new layer to the market: Consumer Grading

A few Canadian girls thought up a similar idea after I did, but you cannot use a rating system to slam people - like many people do to us. You avoid terms like IDIOT, LOSER, ASSHOLE and build something along the lines of how you grade beef. You can consume all beef but some is PREMIUM and some are NOT. It says right on the label. You either are worthy of consumption or you are not.

The goal is to build a huge database on everyone and use the FB API.

You can say anything to a business or about them whether you had a bad experience of not, but all that data is about to flow the other direction.
 

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,189
606
113
First Name
Alex
Is there a chance that the person replying to the reviews is actually disgruntled former employee that still has access to the Yelp account?
Oh man.... I've seen a bunch of that go on and to be fair not just dealerships. You gotta' have a closure strategy releasing angry employees or contactors. OUCH!
 

amirxl

Getting Refreshed
Oct 28, 2014
46
16
8
First Name
Amir
They got a Consumer Alert report lmfao. Dont leave fake reviews under the same computer folks. Also don't hire someone that thinks you can talk to your customers that leave negative feedback like trash. I can't stand this new "Everything I dont like is fake" fuckery.
 

Attachments

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Reactions: Ben_Adler12

yagoparamo

Sr. Refresher
Dec 30, 2009
1,901
493
113
First Name
Yago
DA42356A-B744-4159-B790-60C1F30B7D06.jpegThis is a very interesting comment on a recent case where a user falsely accused and reviewed a service (wedding photo business) resulting in a huge loss of revenue. The jury was in favor of the business and awarded a huge amount for defamation, etc.

“Freedom of speech is not freedom from consequence
 
Reactions: Alexander Lau

Jeff Kershner

Founder
May 1, 2005
3,481
1,071
113
First Name
Jeff
TO: Prime Response Dealers

FROM: Prime Response Product Team

DATE: November 8th, 2017

SUBJECT: Yelp

To our valued dealerships,

Today we received a notification from Yelp stating that reputation management systems are, “putting our clients’ online reputation at risk by soliciting reviews on their behalf”. Yelp views this solicitation for reviews as an “illicit tactic” and states that it violates their policies. While we disagree with their stance, we want to be transparent and deliver this message to our dealership community.

This recent policy statement and “shift in thinking” follow the recent exclusion of Yelp reviews from two major domestic OEM sponsored reputation management programs.

In an effort to protect you, our dealers, from any demotion in Yelp search results, we are recommending the following action.

  • The removal of Yelp from any service redirects and/or sales redirects that you may have set up today.
  • The removal of Yelp from any email asking for customer reviews.
Finally as a service to you, our valued dealers, we recommend to continue to track Yelp so that you can be aware of any review activity and keep whatever alert notifications you have already set up.

Below are some key links that were provided as part of Yelp’s email.

https://www.yelpblog.com/2017/11/businesses-not-work-review-solicitation-companies
https://www.yelp-support.com/article/Don-t-Ask-for-Reviews
https://www.yelp-support.com/article/What-is-Yelp-s-review-solicitation-penalty

Yelp’s support number is: (877) 767-9357.
 

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,189
606
113
First Name
Alex
TO: Prime Response Dealers

FROM: Prime Response Product Team

DATE: November 8th, 2017

SUBJECT: Yelp

To our valued dealerships,

Today we received a notification from Yelp stating that reputation management systems are, “putting our clients’ online reputation at risk by soliciting reviews on their behalf”. Yelp views this solicitation for reviews as an “illicit tactic” and states that it violates their policies. While we disagree with their stance, we want to be transparent and deliver this message to our dealership community.

This recent policy statement and “shift in thinking” follow the recent exclusion of Yelp reviews from two major domestic OEM sponsored reputation management programs.

In an effort to protect you, our dealers, from any demotion in Yelp search results, we are recommending the following action.

  • The removal of Yelp from any service redirects and/or sales redirects that you may have set up today.
  • The removal of Yelp from any email asking for customer reviews.
Finally as a service to you, our valued dealers, we recommend to continue to track Yelp so that you can be aware of any review activity and keep whatever alert notifications you have already set up.

Below are some key links that were provided as part of Yelp’s email.

https://www.yelpblog.com/2017/11/businesses-not-work-review-solicitation-companies
https://www.yelp-support.com/article/Don-t-Ask-for-Reviews
https://www.yelp-support.com/article/What-is-Yelp-s-review-solicitation-penalty

Yelp’s support number is: (877) 767-9357.
OUCH!