Is there a chance that the person replying to the reviews is actually disgruntled former employee that still has access to the Yelp account?
Why Yelp should Seriously Eat S*^&% and Die
- Thread starter Daniel J. Mondello
- Start date
- Feb 17, 2015
- 91
- 41
- Awards
- 3
- First Name
- Chris
There's more than one reason I registered and came up with the idea for CustomerRater.com many, many, years ago. It's still a work in progress but one day you will see it come alive and it seeks to add a new layer to the market: Consumer Grading
A few Canadian girls thought up a similar idea after I did, but you cannot use a rating system to slam people - like many people do to us. You avoid terms like IDIOT, LOSER, ASSHOLE and build something along the lines of how you grade beef. You can consume all beef but some is PREMIUM and some are NOT. It says right on the label. You either are worthy of consumption or you are not.
The goal is to build a huge database on everyone and use the FB API.
You can say anything to a business or about them whether you had a bad experience of not, but all that data is about to flow the other direction.
A few Canadian girls thought up a similar idea after I did, but you cannot use a rating system to slam people - like many people do to us. You avoid terms like IDIOT, LOSER, ASSHOLE and build something along the lines of how you grade beef. You can consume all beef but some is PREMIUM and some are NOT. It says right on the label. You either are worthy of consumption or you are not.
The goal is to build a huge database on everyone and use the FB API.
You can say anything to a business or about them whether you had a bad experience of not, but all that data is about to flow the other direction.
- Feb 11, 2015
- 2,492
- 765
- First Name
- Alex
Oh man.... I've seen a bunch of that go on and to be fair not just dealerships. You gotta' have a closure strategy releasing angry employees or contactors. OUCH!
They got a Consumer Alert report lmfao. Dont leave fake reviews under the same computer folks. Also don't hire someone that thinks you can talk to your customers that leave negative feedback like trash. I can't stand this new "Everything I dont like is fake" fuckery.
Attachments
Last edited:
- Dec 30, 2009
- 1,883
- 480
- First Name
- Yago
This is a very interesting comment on a recent case where a user falsely accused and reviewed a service (wedding photo business) resulting in a huge loss of revenue. The jury was in favor of the business and awarded a huge amount for defamation, etc.“Freedom of speech is not freedom from consequence”
- May 1, 2005
- 4,565
- 1,837
- Awards
- 12
- First Name
- Jeff
TO: Prime Response Dealers
FROM: Prime Response Product Team
DATE: November 8th, 2017
SUBJECT: Yelp
To our valued dealerships,
Today we received a notification from Yelp stating that reputation management systems are, “putting our clients’ online reputation at risk by soliciting reviews on their behalf”. Yelp views this solicitation for reviews as an “illicit tactic” and states that it violates their policies. While we disagree with their stance, we want to be transparent and deliver this message to our dealership community.
This recent policy statement and “shift in thinking” follow the recent exclusion of Yelp reviews from two major domestic OEM sponsored reputation management programs.
In an effort to protect you, our dealers, from any demotion in Yelp search results, we are recommending the following action.
Below are some key links that were provided as part of Yelp’s email.
https://www.yelpblog.com/2017/11/businesses-not-work-review-solicitation-companies
https://www.yelp-support.com/article/Don-t-Ask-for-Reviews
https://www.yelp-support.com/article/What-is-Yelp-s-review-solicitation-penalty
Yelp’s support number is: (877) 767-9357.
FROM: Prime Response Product Team
DATE: November 8th, 2017
SUBJECT: Yelp
To our valued dealerships,
Today we received a notification from Yelp stating that reputation management systems are, “putting our clients’ online reputation at risk by soliciting reviews on their behalf”. Yelp views this solicitation for reviews as an “illicit tactic” and states that it violates their policies. While we disagree with their stance, we want to be transparent and deliver this message to our dealership community.
This recent policy statement and “shift in thinking” follow the recent exclusion of Yelp reviews from two major domestic OEM sponsored reputation management programs.
In an effort to protect you, our dealers, from any demotion in Yelp search results, we are recommending the following action.
- The removal of Yelp from any service redirects and/or sales redirects that you may have set up today.
- The removal of Yelp from any email asking for customer reviews.
Below are some key links that were provided as part of Yelp’s email.
https://www.yelpblog.com/2017/11/businesses-not-work-review-solicitation-companies
https://www.yelp-support.com/article/Don-t-Ask-for-Reviews
https://www.yelp-support.com/article/What-is-Yelp-s-review-solicitation-penalty
Yelp’s support number is: (877) 767-9357.
- Feb 11, 2015
- 2,492
- 765
- First Name
- Alex
- Dec 30, 2009
- 1,883
- 480
- First Name
- Yago
This is a great article on why Yelp should eat s#%* and die but you guys knew this already.
Seriously, a good insight on why their latest policy is just... wrong
https://www.forbes.com/sites/ryaner...bad-for-everyone-including-yelp/#5658ac16103d
Seriously, a good insight on why their latest policy is just... wrong
https://www.forbes.com/sites/ryaner...bad-for-everyone-including-yelp/#5658ac16103d
