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Dealer Peak — DealerRefresh Vendor Library

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Dealer Peak
Limited discussion 4 DealerRefresh discussions
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Here is the complete sales brief based on all research gathered: --- ## Company Research — DealerPeak.com --- ### About DealerPeak.com DealerPeak is a Series A company based in Portland (United States), founded in 1999 by Dave DeVol and Jock Schowalter. Their data-driven, enterprise-wide automotive CRM platform enables dealerships to manage customers, sales, and marketing across an entire dealership group from any store — with a single login. The company has approximately 23 employees (as of Dec 2022), a count that is about 8% lower than the prior year. DealerPeak has raised $4.69M in funding, with Geweke Auto Group as a notable investor. Current CEO is Matt Moore. --- ### What They Do **Core Products & Capabilities:** - The platform provides robust deal desking, proactive alerts, trade appraisals, credit pulls, equity mining, and inventory management. - Mobile CRM app (iOS and Android) — manage customers, leads, inventory, and communications from a phone; includes driver's license scan to work leads from the lot. - A zero-cost, open API — dealers can build their own web or mobile apps that connect real-time CRM data or integrate with other preferred tools. - Centralized lead management from all sources: walk-ins, website forms, third-party lead providers, calls, and more. - Real-time call monitoring and access to call recordings for accountability and coaching. - Additional offerings include smarter dealer websites (iD Websites platform), desking solutions, inventory management, digital marketing, and online negotiation solutions. **Key Integrations & Partnerships:** - In January 2023, DealerPeak welcomed DealerBuilt — a leading enterprise DMS provider — as its latest direct DMS integration partner via the DealerPeak open API, enabling seamless two-way integration without custom development. - DealerPeak has a native integration with 700Credit — the largest provider of credit reports, compliance, and soft pull products for automotive, RV, marine, and powersports dealers in the U.S. - The platform is OEM certified with all major brands. **Notable Recent News:** - In March 2022, DealerPeak launched the *Peak Insight Report*, a quarterly report revealing the top converting lead sources and partners. - Beta data-warehouse capabilities were released in September 2022, demonstrating a push toward advanced analytics. - A $3.07M funding round was led by Geweke Auto Group. --- ### DealerRefresh Audience Fit DealerPeak sells directly into the same roles that make up the DealerRefresh core audience: GMs, dealer principals, internet directors, BDC managers, and fixed ops directors. Here's why it's a strong fit — and which products map best: DealerPeak's unique roles-based architecture makes it highly effective for BDC teams, e-commerce directors, sales, and every level of management. BDCs specifically can route and manage internet and phone traffic across all locations with a single login. These are precisely the job titles browsing DealerRefresh daily for vendor evaluations, CRM comparisons, and process improvements. **Recommended DealerRefresh Ad Products:** - **Forum Banners** — High-value for DealerPeak. DealerPeak entered the market in 1999 and competes in a crowded CRM category. Daily banner exposure keeps the brand top-of-mind with GMs, internet directors, and BDC managers who are actively evaluating CRM vendors. This is a direct-awareness play. - **Retargeting Pixel** — Strong fit. DealerRefresh visitors who don't convert from a banner can be retargeted on Facebook/Instagram. Given that DealerPeak is positioned as a specialist in multi-location dealerships, retargeting allows them to chase decision-makers (dealer group GMs and principals) after initial exposure — a longer consideration sale that benefits from repeated touchpoints. - **Demo / Review Video** — Best fit of all products. DealerPeak's platform focuses on process automation, accountability, and ongoing coaching — these are nuanced differentiators that are difficult to communicate in a banner but ideal for a long-form walkthrough with Alex & Jeff. A product deep-dive would showcase the deal desk, equity mining, open API, and mobile app to an audience that buys on capability understanding. 5,000+ views to qualified auto retail professionals is highly targeted exposure. - **Sponsored Forum Post** — Excellent long-term play. DealerPeak's data-warehouse capabilities and Peak Insight Report are the kinds of thought-leadership topics that perform well in SEO-indexed, AI-cited forum content. A post framed around "how multi-rooftop groups manage CRM accountability" would rank and circulate among exactly the personas

What you do with it

consolidate CRM operations under a single login with roles-based access, so they can run consistent accountability and process across every rooftop without switching systems
When a multi-rooftop dealer group needs to manage leads, sales activity, and customer follow-up across all stores
present a credible, feature-complete alternative to dominant CRM providers, so they can make the short list alongside VinSolutions and DealerSocket during the selection process
When a dealer is evaluating CRM vendors and comparing capability sets

Community evidence → Stable

DealerPeak appears in the DealerRefresh community primarily as a name on a comparison list rather than a platform with strong advocates or detractors. The vendor surfaces alongside VinSolutions, DealerSocket, and DriveCentric when dealers are shopping CRMs, suggesting it achieves consideration-set status. However, the one operationally grounded mention is negative in direction — a dealer actively using DealerPeak was seeking to leave for DriveCentric — which signals at least some retention friction. No community voice offered a direct endorsement of the platform's execution or outcomes.

4 mentions · 1 negative · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.

NEGATIVE
"Currently with Dealer Peak looking to switch to Drive Centric looking for some feedback."
Is DriveCentric just running away from the pack at this point? →
NEUTRAL
"The last time I went through selecting a CRM I checked out Dealer peak, Vin Solutions, dealer socket and another one I can't think of. All of them had features I liked."
Looking for a new CRM →
NEUTRAL
"specialized automotive vendor platforms (DealerOn, Dealer.com, Vin Solutions, Dealer Peak)"
new website →

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