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Dealerbuilt — DealerRefresh Vendor Library
About suggest a correction →
Digital service management platform helping dealerships manage repair orders, service appointments, and customer communication in the service department.
Community evidence → Stable
Dealerbuilt has 5 mentions across DealerRefresh threads, but not enough rated opinions yet to establish a clear score. The snippets below are early signals.
5 mentions · 1 positive · 1 negative · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
POSITIVE
"Yeah, I think there are some very credible solutions out there like AutoSoft, DealerBuilt, and quite a few more."
Autotrader bought Xtime →
NEGATIVE
"Forum members debate whether a reported data breach at DealerBuilt DMS is legitimate, with initial skepticism giving way to evidence that the breach likely occurred based on technical details and customer confirmation. Key concerns include DealerBuilt's complete lack of public communication about the incident"
Did DealerBuilt DMS Really Get Hacked? →
MIXED
"A dealer inquires about DealerBuilt DMS as a potential alternative to Reynolds or CDK, prompting positive endorsements from users who praise its robust functionality, strong accounting features, and responsive support team led by dealer-focused staff. One respondent raises a concern about an alleged data breach reported on ZDNet, questioning its credibility since it wasn't picked up by major automotive publications and noting the source was a CDK employee share, potentially suggesting misinformation."
DealerBuilt DMS →
NEUTRAL
"DealerBuilt has acquired Vistadash, a marketing analytics dashboard that consolidates automotive metrics from multiple sources to identify marketing blind spots for dealers."
DealerBuilt buys Vistadash →
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