Community evidence
→ Stable
Dealer.com has 210 mentions across 20+ years of DealerRefresh dealer discussion — rated 50% · Mixed. The community includes 42 positive and 42 negative takes.
210 mentions · 42 positive · 42 negative · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
NEUTRAL
"the key insight is that dealers need transparency on lead sources (which Dealer.com already provides) to properly segment and follow up on leads appropriately"
FordDirect Lead Quality →
NEUTRAL
"A GM dealer seeks recommendations on switching from Cobalt to a new website platform, with commenters suggesting VinSolutions, Dealer.com, DealerLab, DealerFire, and others, each with varying endorsements based on personal experience."
Vinsolutions/DealerOn/Dealer.com or cobalt for website? →
NEUTRAL
"digital advertising providers like Dealer.com and C4 Analytics, prompting discussion of two main billing models: fixed management fees versus percentage-of-spend commissions"
Digital Advertisers Pricing →
NEUTRAL
"The discussion centered on the complexity and financial implications of merging competing systems like Dealer.com and Dealer Inspire, with participants debating whether Cox would prioritize technological upgrades or protect revenue from legacy products."
Cars.com hires JPMorgan to explore possible sale →
NEUTRAL
"A dealer using VIN CRM with Dealer.com website integration seeks to route electric vehicle leads to specialized EV salespeople"
VIN related question? →
NEUTRAL
"booth 3619 (shared with Dealer.com and Accelerate My Deal to showcase Cox Automotive integrations)"
Happy NADA 2023 Day! →
NEUTRAL
"Several experienced professionals (including former Dealer.com and UsedCarKing innovators) commit to exploring custom solutions"
Websites →
NEUTRAL
"Mine (AutoJini). VinSolutions, AutoElead, EbizAuto, Dealer.com... very crowded segment with vendors... one thing that did popup at me was that they require IE for their portal... which is just silly... ADP & ReyRey do this crap as well."
LiquidMotors →
NEUTRAL
"Multiple vendors and users weigh in on platforms like ADP (heavily criticized for poor mobile compatibility), ReyRey, eLead, DealerSocket, and Dealer.com, with the consensus being that true native iPad apps outperform web-based solutions in speed and offline functionality."
iPad friendly CRM →
NEUTRAL
"hints at an unreleased Dealer.com CRM that some hope will eventually address these gaps"
Does a good CRM exist? →