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Reynolds and Reynolds — DealerRefresh Vendor Library
About suggest a correction →
Reynolds and Reynolds is a major dealer management system (DMS) and dealership software provider offering integrated solutions for sales, F&I, service, and parts operations.
Brands & Products 33 under this umbrella
Advanced Service
Auto Data Direct
AutoVision
Campaigns
ChatSmart
ConsumerReach Plus
Curator
DEALsign
docuPAD System
eApproval
ERA-IGNITE
1 discussion
FOCUS
Gubagoo
11 discussions
LAW 553 Retail Installment Contract
Mobile Check-In
Naked Lime Marketing
3 discussions
Proton
Recall Management
ReconVision
Relo
Retail Anywhere
Retail Management Intelligence
ReverseRisk
Reynolds Data Management
Reynolds Document Services
Reynolds Integrated Telephone System (RITS)
RFID for Service
Service Portal 2.0
Spark AI
Status Board for Service
Suspicious Activity Monitoring
True Retention
XtreamService
Community evidence → Stable
Reynolds and Reynolds has 136 mentions across 20+ years of DealerRefresh dealer discussion — rated 8% · Criticized. The community includes 5 positive and 55 negative takes.
136 mentions · 5 positive · 55 negative · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
NEUTRAL
"express frustration with Ford's SMARTT program. Community responses highlight XTime as a solid option with expanding features, mention Reynolds' own Service Portal product"
Online Service Scheduling Widgets and Reynolds →
NEUTRAL
"Thanks to a large number of clients leaving Reynolds and Reynolds Dealer Track and ADP have been inundated with a large volume of new system requests."
Can't even get sales to call me... →
NEUTRAL
"A dealer asks whether the LP01/TI880 printer is still required for Reynolds DMS reports, noting it seems outdated for simple daily reports that don't involve carbon copies. While one user confirms that as of 2013 this equipment shouldn't be necessary and advocates for PDF-based document archiving, a Reynolds support representative suggests there may be confusion about available printing options and offers direct assistance to clarify the dealership's actual requirements."
LP01 - TI880 Required? →
NEUTRAL
"Lead Management tools can be the Ford supplied SalesPoint, the ancestor of which was one of the first lead management tools, CarPoint from Microsoft, but is now supplied by Reynolds and Reynolds..."
Automotive Manufacturer Policies on Dealer Websites are too limiting and slow →
NEUTRAL
"We use three separate computer systems within our organization (two versions of ADP and one Reynolds and Reynolds system). iMagicLab integrates perfectly with all three."
iMagicLab or Higher Gear for our CRM? →
NEUTRAL
"First with Vin Solutions who couldn't operate correctly with the UCS and Reynolds DMS System"
Inventory Management Help Please →
NEUTRAL
"technical troubleshooting for enterprise authentication integration with Reynolds DMS"
SSO Reynolds →
NEUTRAL
"If reyrey Contact Management worked on this, I'd buy her one tomorrow."
Did you get an iPad? Is it a game changer? →
NEUTRAL
"1 runs all the phones, ReyRey, internet and communication for all the dealerships."
Uncle Joe's Make Over Diary →
NEUTRAL
"Off topic from ReyRey.... As we are moving more machines to Win7, we're finding difficulties with 64 bit machines on the 64 bit version."
Need help Windows 7 and Reynolds. →
NEUTRAL
"From ADP, Reynolds, AutoTrader, Cars.com, and NeoSynergy, to Dealerskins, KBB, IMN, and Dealix, every measure was taken throughout the industry to ensure that product representation was not a shortcoming."
The Digital Dealer Conference - a week later →
NEUTRAL
"We are on Reynolds and Reynolds ERA..."
Dealership Intranet - MySQL/PHP Database vs Sharepoint →
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