• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
  • B
    100% put it on a little thick, but that isn't necessarily a bad thing. Sometimes, the only way to get a point across and break through...
  • john.quinn
    I kinda get what Steve's saying, but I think he laid it on a little too thick. Probably THE #1 hallmark of any good agent -- Sales or...
  • kevinfrye
    "OMG - do you know what is hotter than us? Las Vegas in August!" Is there anything better than going to Las Vegas in mid-August...
  • carpages
    Great perspective! This is exactly what needs to happen with digital retail for it to have any level of success.
  • S
    Steve Stauning (blog) replied to the thread How to Sell Cars via Facebook – Real Social Selling.
    Jeff - Thank you for the kind words! And yes, virtually everything on your lot could be a "batmobile". The key for you is to make sure...
  • A
    Alex Snyder (blog) replied to the thread Promoted Article Stop Trying to Netflix and Chill Your Customers.
    For your next article, you don't have to be so "Netflix and Chill" nice about things. Let's hear about dropping a digital roofy on the...
  • A
    Alex Snyder (blog) replied to the thread Digital Dealer 26 Review with Kevin Frye #DD26.
    Nicely done Kevin!
  • J
    Jennifer Sanford replied to the thread Digital Dealer 26 Review with Kevin Frye #DD26.
    Wow Kevin! You covered a lot of ground! Thank you for the shout outs. I hope everyone takes the time to check out your...
  • kevinfrye
    Could this be the 26th Digital Dealer? I remember starting at Digital Dealer 3 which was back in a tiny venue in Nashville and when I...
  • craigh
    Completely agree about STAR and I really hope it does take off. As we see more "Digital Retailing" vendors they should be pushing to...
  • todd.smith
    We live in a world where new technology swirls around us at a relentless and often dizzying pace, yet as we look closer inside the...
  • john.quinn
    Good for you! (And the other 13 people who bought from Carvana in Q2!). Enjoy the new ride!!
  • C
    This tale is EXACTLY why I love Carvana. ZERO pressure to buy today or ever. Three or four hours later? Geez that’s 2 1/2 to 3 1/2 hours...
  • john.quinn
    Talking about intimidation and pressure in the forums the other day, I was reminded of a deal I wrote ‘back in the day.’ I think I was...
  • J
    J rubin replied to the thread Drop the Hammer on 3rd Party Listings.
    This is called amazon same as third party sites. Not a good article.
  • T
    Tim R. replied to the thread Drop the Hammer on 3rd Party Listings.
    The question was when shopping for a car I would visit the following websites - that is plural. Who said it was exclusive? I would...
  • V
    This is a flawed perspective. In reality I would be looking for a hammer. I'd start at Hammers.com and narrow my search by new, used...
  • T
    Tony Nicosia replied to the thread Drop the Hammer on 3rd Party Listings.
    This is ridiculous. You are comparing 3rd party vendors to a website trade widget. It's 2 completely separate things...and this...
  • ed.brooks
    There is a great response to a post in the forums from MitchFlorida that basically says, ‘not all customers are the same.’ I agree with...
  • C
    Fun memory. I did well in sales. I understood I sold the "benefit" over the feature. I was a problem solver. I would sell a car that...
  • john.quinn
    For me, 2019 not only marks the start of a new year, but a new career.  Naturally, I’ve found myself wandering down memory lane. It was...
  • E
    Eric replied to the thread 2019 Automotive Predictions.
    Thanks Richard, appreciate you checking it out.
  • Eric Miltsch
    Welcome back for another 2019 automotive predictions post. It appears 2018's final automotive sales number will come in at approximately...
  • ed.brooks
    Champions Seek Opportunities Change happens – why not embrace it? Earlier this year I had the opportunity to listen to Melissa...
  • E
      Google is constantly improving their various platforms in order to improve the user experience and recently Google Ads (formally...
  • Filter

    🔥 This Week 5 threads · 31 posts
    Marketing & SEO
    cryptic female choice: does this biological phenomena applies to auto leads
    A vendor newcomer to the auto industry pitches a loose analogy between cryptic female choice in r...
    Seeking manager feedback: Are dedicated digital storefronts for sales reps a benefit or a distraction?
    A vendor developing a personal branding and digital storefront platform for automotive sales reps...
    Do you swear at your AI?
    Dealers and vendors admit to swearing at and berating their AI tools — Claude and GPT especially ...
    Community
    OTOLANE Auction Staff are INCOMPETENT
    A dealer created an account specifically to complain that Otolane's arbitration team denied compe...
    General
    Digital Dealer - Is it Back?
    Dealers and vendors debate whether Digital Dealer 2026 in Detroit is worth attending, with genera...
    Get this delivered every week