AI raises dealerships’ internet lead responsiveness

A recent study shows that AI is helping car dealerships respond to internet leads faster and more consistently, improving overall lead responsiveness. However, it also highlights risks like system integration issues and poor follow-ups during AI-to-human handoffs, which can still lead to missed opportunities. Overall, AI improves efficiency, but it works best when combined with strong human processes and proper system setup.
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Calm down with the spam my guy
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AI = Awesome Intelligence

AI power user observation.

As the intelligence of AI increases, it's abilities to reason rise with it. When you hit AI with a question, you see it work, you see it reason thru your input to create its output.

TODAY, right now, I am using AI to build AI.

Mission: Position my SaaS startup of 2, to scale to be ready to do the work of 20.
--This weekend, I gave AI that mission, I tasked AI to build a system that read and organized every file on my business and reoriented it all to be AI agent friendly. I am 40% complete, at step #53 with a goal to create a full AI automation operating system for my startup.

What have you replaced with AI?

I've spent 30 years watching F&I teams start their day blind. Curious what one number would change your morning.

This is illogical. 30 years of watching F&I should put you into a position where you are driving the conversation, not fishing for ideas.

IDEA: Start a new thread here on the forum. Pick your fav topic and start dropping wisdom bombs in it.

Killswitch on 2027 and later vehicles

Starting with the 2027 model year, federal “impaired driving prevention” rules effectively mandate a software-based kill switch in every new vehicle, putting always-on monitoring and the power to disable a car in the hands of algorithms rather than drivers. While framed as safety, normalizing this level of in-vehicle surveillance and remote control is a serious step toward turning personally owned cars into regulated endpoints, and that should concern anyone who cares about customer trust, civil liberties, and the future of our industry.

Guess older cars are going to go waaaaay up in value!

Login to view embedded media View: https://x.com/RepThomasMassie/status/1722236144296091892

Looking for Feedback ----> CarDealster - the iPhone app for car salespeople

Hi @JameyJ !

Thanks for the comment, CarDealster is currently fullly built out, ready to scale, but sitting on a shelf, taken down from the App Store. We got plenty of salespeople to download and use the app, but only very few used the tool. Likely there were critical pieces missing, prior to AI automation opportunities, but I will always believe in the concept. Maybe revisit at some point with @Jeff Kershner's help!

Looking for Feedback ----> CarDealster - the iPhone app for car salespeople

Hi @JameyJ ,

Thanks for the comment, CarDealster is currently fullly built out, ready to scale, but sitting on a shelf, taken down from the App Store. We got plenty of salespeople to download and use the app, but only very few used the tool. Likely there were critical pieces missing, prior to AI automation opportunities, but I will always believe in the concept. Maybe revisit at some point with @Jeff Kershner's help!
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What have you replaced with AI?

This is how I yelled at AI yesterday.

"ok, that does it. What happened to your oversight? You are making significant mistakes on every request. I want a full forensic study on this thread. I must be mis-managing this. We have created amazing CIO <--> CTO iterations in the past, complete mastery. This session is creating an outcome that I don't ever want to replicate. Find the problem(s)"
Expert level AI requires you to become a better boss.
1. 1st Yell at it
2. then, like a good boss, assume some of the blame (if you want the truth)
3. demand answers
4. and a fix.
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VLA ads and inflated click to calls

I spoke to one of our account managers and showed him this post. He added that you should also exclude mobile app traffic. This can only be done on at the account level. This should take care of most of the bad traffic as many apps, especially games, get accidental clicks.

VLA ads and inflated click to calls

Hi Brad, Are you running VLA-only campaigns? We have found some of our VLA-only campaigns only show on Search and others run on both Search and Display. Same settings.
For those running on both Search and Display, we use placement and content exclusions to limit the amount of ads showing on Display. There's no way to completely eliminate the Display ads as far as we know because we can only exclude the ads once they show up on Display but this does reduce it by quite a bit.
Hope this helps.

Happy 21st birthday DealerRefresh - shots!

:unclejoe: did @Ryan Everson have a driver's license 21 yrs ago? :baby:
Not sure about that, but... THIS Ryan had hair! ;)

Happy Birthday Refresh! Congrats to the two of you for the commitment to empowering and improving this incredible industry!

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