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    David R replied to the thread CarGurus Overstating Search Results (SRP's).
    ALL GOOD POINTS. However, as an Ecommerce director I get it, but as a previous UC director I just want to put my money with the company...
  • George Nenni
    Recently, I shared a new metric that CarGurus now includes in their dealer reporting. This new metric is called “SRP Impressions”, and...
  • A
    Hi there - I had been looking for how to do this! Thank you! I wasn't able to make it work though. I think I might be putting the ID in...
  • E
    It is a well-known fact that your online reviews are your first foot-in-the-door with a new customer. It is also widely known that it is...
  • kevinfrye
    Old Men Reunion at Digital Dealer 25. Barry Brodsky, Amir Ammirrezvani, David Metter and Shaun Raines “What’s that you say sonny?”...
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    Jeff replied to the thread Should Your GM be Required to Use Facebook?.
    Great Article!
  • George Nenni
    One of the universal truths I’ve found in auditing the digital advertising budget for dealers is that they overspend in many areas...
  • A
    Alex Snyder (blog) replied to the thread Are you a horse trader or a retailer?.
    Thanks Alan! And good to hear from you - it has been far too long. Just ordered that book. Hoping my grandfather will enjoy it as well.
  • B
    Have you ever learned a new word, then for some strange reason you feel like you see and hear it everywhere? It’s not just you. It’s...
  • A
    Alexander Lau (blog) replied to the thread How Customer Reviews Enrich Attribution Insights.
    The key is attributing these to actual sales. That's a challenge. It's not that easy.
  • A
    This might be the most important DealerRefresh article for a dealer to read in 2018.
  • J
    Jason Harris replied to the thread Why Can’t Your Classifieds Site Perform Like CarGurus?.
    Im getting a lot of value on this website and I love it. I been marketing and selling finance leads for 4 years now. From personal...
  • Matt Lasher
    Great perspective - and I couldn't agree more! Thx for sharing.
  • johncolban
    Which elements are you already using, and which do you need to incorporate? BEGINNING = ENERGY + PERSONALIZATION The first 10 seconds...
  • A
    Alexander Lau (blog) replied to the thread Will Someone Please Copy the Domino’s Pizza Tracker?.
    ed.brooks said: ↑ Indeed, they have. Good call!
  • ed.brooks
    Easy Peasy -- Paragon Direct (Paragon Honda) has been doing this for a year - View: https://www.youtube.com/watch?v=DhvMEWlxgrA
  • john.quinn
    john.quinn replied to the thread Future of CRM.
    You really have to chuckle when you step back and really see the silos through which these systems were built. So it came to pass that...
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    Baron Ringler (blog) replied to the thread Future of CRM.
    john.quinn said: ↑ 100% a great idea, that last. As a fairly decent end user I've found that none of the big name CRM companies...
  • jscole86
    jscole86 replied to the thread Future of CRM.
    Last time @Alex Snyder wrote some blog posts on crm related stuff, a new crm popped up not too long after. What's taking so long...
  • john.quinn
    john.quinn replied to the thread Future of CRM.
    Baron Ringler said: ↑ I respectively have to disagree here... are there actually CRM's who DO NOT have the basic features...
  • B
    Baron Ringler (blog) replied to the thread Future of CRM.
    Alex Snyder said: ↑ I was with Cobalt (now CDK) in 1998 when they bought Prospector, and their system now is virtually identical...
  • john.quinn
    john.quinn replied to the thread Future of CRM.
    How does new, cool, fantastic technology reach critical mass against the behemoths? I have a FANTASTIC idea for a new cellphone... but...
  • A
    Alex Snyder (blog) replied to the thread Future of CRM.
    You sound defeated Chip. I hear where you're coming from, but I also have faith. Those same CRM systems that set this stage came about...
  • A
    Alex Snyder (blog) replied to the thread Future of CRM.
    C Dorman said: ↑ I agree. The problem was created when CRMs, of the past, modeled their own data structures the same way the...
  • Matt Lasher
    Matt Lasher replied to the thread Future of CRM.
    Well said Alex!
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