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How to Run a Viral Social Media Campaign with “Contest Burner”

Obtain more "Follower" using a viral social media campaign with “Contest Burner”


Step 1: Get Prepared!

You caved in and decided you are going to jump in head first on the Social Media bandwagon.  You’ve read all the blogs, forums, and assassinated the latest copy of “Facebook for Dummies”.

Amidst the chaos of a new marketing campaign, don’t forget to write down your new username and password for your dealer’s:

  • Facebook Fan Page
  • Twitter Account
  • Wordpress Admin (Blog)
  • Youtube Channel
  • TubeMogul

Step 2: Decide to Move forward

Along with your dealership employees,  a few random friends from your local baseball team, college alumni, and family members, you “like” the Facebook fan page.  You are tweeting like a dog in heat, but you still only have 39 followers and they’re all of your vendors! The Youtube videos that took hours to upload and create only have 12 views and you’re pretty sure they were all from your mother.  It’s at this is the point that your interest and momentum start to fade and you either:

a) Give up
b) Spend thousands of dollars to work with the latest and greatest social media guru.
c) Contest Marketing

The correct answer? c) “Contest Marketing”.  It just makes sense.

Step 3: Contest Marketing—what is it?

Social Media surf bum Brendan Wenzel puts it this way:

“Contest marketing is crowd sourcing at its best. It gives your readers, customers or fans incentives to share you with their friends, write content for your site and possible anything else you’d like them to do.”

Contest Burner was developed by marketing guru, Bill Macintosh.  The concept is to allow individuals and businesses an easy way to develop and manage their own online contests to increase site traffic and brand awareness.  By awarding your contestants points for promoting your dealerships channels, you can potentially increase:

  • Links to your site/blog
  • Facebook Fan “Likes”
  • Twitter Followers
  • Youtube views and channel subscriptions
  • Newsletter sign ups

Step 4: Run a contest with the Wordpress plugin “Contest Burner”

The best part of the Contest Burner plugin is that it not only creates your online contest, it manages it too.  Everything from the amount of points awarded to participants to the creation of a motivational “leader board”, the Contest Burner application requires little input from you.  And, for a small fee, you can become a premium user and take advantage of features like running multiple contests at the same time.

How do contestants gain points?

The plugin is designed to track and award points to users for performing certain actions.  It goes something like this:

  • Become a fan of ANY DEALER Facebook Fan Page: 50 points
  • Follow ANY DEALER on Twitter: 50 points
  • Comment on an ANY DEALER Youtube video: 100 points
  • Subscribe to ANY DEALER YoutTube Channel: 100 points
  • Anyone that clicks on your personal url (drawing new traffic to the contest): 150 points
  • Writing a blog post about the contest and using “Toronto Toyota Dealer” as the anchor text : 500 points
  • Create a YouTube Video and use http://www.anydealer.com as the first part of the description: 750 points

You can make the contest as simple or complex as you want.  I suggest getting your feet wet by running a small campaign that focuses only on gaining Twitter Followers.  This will allow you to get a feel for the program and plan for the big barn burner after you have gained a solid amount of followers  who are actively engaged in your social media offerings.

Step 5: Deciding on the right contest prize:

Your contest does not have to award a brand new car (but imagine the buzz!), but the prize should add value to your target audience.  General prizes like ipads, ipods, and cash are sure to get things moving in the right direction, but by offering multiple prizes,  you increase the chances of your participants putting in some serious devotion.  And, adding prizes that are specific to your local dealership market will garner attention and participation from future clients in your area.

Step 6: Maintain client interest

Just because the contest is over doesn’t mean the work is! Announce the winner—include pictures if you can—and keep followers guessing by hosting regular contests with meaningful rewards. This will gain customer loyalty while attracting new followers with their eyes on the prize.

Brendan Wenzal’s Social Media Marketing Machine Contest:

This post was inspired by reading a Tweet from one of Brendan’s followers which drove me to the You Tube Video he had done for this contest.  By posting this video, this participant is going to gain some serious points but also anyone who clicks his specialized url in the video description is counted as...you guessed it more points!  Check out the contest here for full details.  Here you can see what the contest leader board will look like.

Disclaimer: I have not personally used Contest Burner and have no affiliation with the product.  I would advise to check your state laws on contests.  The concept appears to have all of the right stuff to get the viral love that the gurus are preaching in their seminars.

Have you used viral campaigning to get more social "followers" for your dealership?

Dale Pollak Webinar | Engineered Inventory

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Dale Pollak Webinar | Engineered Inventory
December 15th at 11:00 am – 12:00 pm CST

While it’s understandable that dealers are having a difficult time finding the right cars that can be purchased for the right money, the right perception that it can’t be done is absolutely incorrect.  In fact, many of the nation’s top dealers are sourcing the hottest vehicles for the right money; it just simply requires a new strategy and a different approach. Dale Pollak will review and demonstrate the strategy of Engineered Inventory using the free agency approach.  Webinar participants will see a live demonstration using an actual dealer’s market of how to identify the best vehicles and purchase them for the right money.  This Webinar is an essential lesson for dealers, GM’s and used car managers.
Reserve your Webinar seat now at: https://www2.gotomeeting.com/register/516821315

Have you set your Goals for 2011?

Craig

Great reminder and I firmly believe in goal setting. Many car dealers need help setting those goals since there are so many choices out there in the midst of great change in the automotive industry.

That is one of the main reasons why I am hosting the 2011 Digital Marketing Strategies Conference (http://www.digitalmarketingstrategies.org). I have pulled together some of the best minds and coaches in the industry to help car dealers set goals for 2011.

I hope to see you there in Napa.

Brian

Have you set your Goals for 2011?

Craig,

What a great reminder and great timing! I was just reading the Sales Bible again by Jeffrey Gitomer this week and he was talking about Post It Note goal setting (I summarize it here Webinars & Webcasts Made Easy With BeaconLive)

After years in sales and management I have to say that the biggest reason people don't reach their goals: THEY DON'T WRITE THEM IN A PLACE WHERE THEY WILL SEE THEM EVERY DAY.

Thanks so much for the reminder of the importance of having written goals. Now I need to put mine where I will see them every day too :)

Mat Koenig

Founder

AutosalestrainingTV

[email protected]

Have you set your Goals for 2011?

Did you attain your Goals for 2010?


nlp-goal-setting.jpg


Have you set your Goals for 2011?

Although there are many people more versed on the creating, tracking and focus of goal setting…I do believe in having and attaining goals, and I believe that those who do likewise will have a significant increase in their success. I’m going to give you my views, not as an authority on goal setting but as a person who has seen the effects having goals provides. It is my intention to help those without goals to see how important they are and to help those with, to continue in their pursuit of setting and achieving goals.

One of my favorite sales managers I've worked with gave the classic December “Goal setting meeting” every year and since he has passed on, I would like to dedicate this post to him.

Larry was very “New England” in nature and presented things in a “here’s the facts” manner, which made him hard for some to take and easy for those like me to understand. I say this because I believe that you need to be brutally honest with yourself when it comes to goals and know both what they are and the work needed to achieve them to have any real success as a goal setter.

To get things started, Larry would question everyone in the room as to what goals they had attained and which ones they fell short on for the current year. Next Larry would highlight a few goals of his own, both successes and failures. You see, if you hit all your goals have you really set worthy goals? I for one think anyone who tells you they have reached all their goals is either lying or doesn’t have the right goals. Balance is key to life and part of that balance should be setting goals that make you reach beyond comfort or what you know you can achieve. Sometimes that balance means falling short or even failing momentarily before dusting yourself off and starting back on your path to success.

Why do we need goals?

I hope you’re not reading this and asking this question, but if you are...goals are important to keeping us moving forward. Goals are the fuel that keep winners winning and help those that have never won strive to win. Goals for anyone with a commission income are an absolute necessity to our survival. Without goals, people go through life hoping, wondering, praying and just letting life take it’s own course. All of these things are complacent actions and say that we don’t have any control in what happens in our lives. Goal setters conversely are action takers and rule their life with planning, tracking, methodical work and constant course corrections in order to attain the life and goals they want.

There are many great resources for in depth goal training and I recommend that anyone serious about their life read and listen to goal setting material on an ongoing basis. Some of my personal favorites are Brian Tracy, Zig Ziglar and Grant Cardone (great for us car guys). These are just a few and there are many more great writers and speakers that you can learn from.

One of the lessons that are taught by all who teach goal setting is that you must have clearly defined, written goals. Daily writing of these goals in a positive, first person manner as though you have already reached that goal is also universal for goals trainers. As an example, if one of your goals is to make more money you shouldn’t just write down “I want to make more money” it needs to be written as “ I make X amount of money (hourly, daily, monthly etc…)” In order to achieve our goals our mind needs to believe in them and this technique does just that.

I hope to have everyone at least thinking about goals and how they determine your success.

I will leave you with a couple of my own goals both attained and fell short of for 2010 and some for 2011 that I don’t intend on losing site of. One goal that I hit was to read 10 business books this year, although I do read this was a hard goal for me but one that got checked off. One of the goals I fell short on was to exercise weekly, I had good intentions and even blocked out the time in my Blackberry to make it happen but lacked the commitment and came up with all the normal excuses of why this didn’t happen. So for 2011 the exercise goal is back on and since I’m writing it here for all to see it should be harder to let slip. I also will be reading 12 books in 2011 and for work we will collectively be the number one retailer of certified used Toyotas in the Boston Region for 2011….you read it here first!

Have you begun your 2011 goal list yet or do you keep a running list?

Did you attain your 2010 goals?

What has been your best methods of setting, tracking and adjusting your goals both personal and professional?

CarFax Webinar for Dealers - ‘PowerUp’ Series

The next webinar in the Carfax ‘PowerUp’ series will be held this Friday, Jan 14 at Noon eastern.

"Use the Transparency of the Internet to Drive Your Sales"

Panelists will be Dale Pollak, Founder, vAuto and Chad Goodson, Process Improvement Specialist, CARFAX.

This CARFAX PowerUp webinar helps you:
* Define critical merchandising benchmarks to maximize your online return on investment (ROI)
* Understand and embrace new metrics and skills
* Get insight on used car buyers – what do consumers already know before you meet them?

Register Here: https://carfax.webex.com/carfax/onstage/g.php?t=a...

CarFax Webinar for Dealers - ‘PowerUp’ Series

CARFAX LAUNCHES WEBINAR SERIES TO BOOST DEALER PROFITS

CENTREVILLE, Va. (December 9, 2010) – Carfax is launching a free, year-long webinar series designed to help dealers improve their business operations. The Carfax ‘PowerUp’ series provides attendees with valuable information on the latest industry trends, best practices and emerging technologies that drive used car sales and ultimately increase store profits. The first webinar, focused on wireless technology for vehicle acquisition, takes place on Dec. 17.

“I’ve been thoroughly impressed by the information presented in Carfax webinars,” said Bruce Allen, dealer with A&T Chevrolet Subaru in Sellersville, Pa. “Six of our employees, myself included, all recently attended one and came away with helpful tips that we implemented right away and saw real results. It’s encouraging to see companies like Carfax supporting dealers by providing resources like these webinars that help us sell more cars and make more money.”

Carfax teams with other prominent names in the automotive industry for each webinar, beginning with eCarlist on Dec. 17. Each webinar focuses on a different aspect of dealership operations, such as pricing, advertising or social networking. There are a total of 18 webinars in the Carfax ‘PowerUp’ series.

“It can be difficult to keep up with the constant changes within the used car market,” said Lance Vickery, director of dealer business at Carfax. “These webinars are an easy way for dealers everywhere to gain more knowledge but also share their thoughts and questions with peers who likely are experiencing similar issues. Together with other industry experts, we’re sharing information we know helps dealers stay on top of their game.”

The 45-minute Carfax ‘PowerUp’ webinars are held at noon on at least one Friday a month until Dec. 2011. Registration is open to anyone and is free. To register, go to http://carfax.webex.com/eventcenter.

About Carfax (www.carfax.com)
Millions of used car buyers and sellers each year rely on Carfax, the most trusted provider of vehicle history information. Using the unique 17-character vehicle identification number (VIN) found on vehicle dashboards and title documents, Carfax instantly generates a detailed Vehicle History Report on any used car or light truck. Carfax Vehicle History Reports™ provide valuable information that helps used car buyers and sellers make better decisions. For more information or to become a Carfax-subscribing dealer, visit www.carfaxonline.com.

Evil Dealers and the Slaughter of the Innocents

Six months ago I wanted to trade in my vehicle but the offer that dealers I spoke with would have had me upside down more than $3k, so I gave up. I didn't expect them to take a hit for me. Then last month I tried again, knowing it was worth even less than before. But this time I found a dealer that offered me more than I owed on it. That is a big swing. Like $4k. They also gave me an incredible price on a used vehicle. Were they taking care of me? Sure? Were they losing money on the deal? I doubt it. But there is no mystery to me that there can be a lot of wiggle room when it comes to buying a car. I don't think this video provides an apples-to-apples analogy. Automobiles, like real estate, can afford negotiation. Small retail products are not in the same class. I also believe that people's views of dealerships are different from what you suggest because dealers' views of themselves and of their customers has evolved. Of course there are always exceptions, but generally speaking, things have changed, because of Al Gore.

Evil Dealers and the Slaughter of the Innocents

When I bought my Dodge Neon, I had five thousand dollars to spend. Period. I found the dealer trying to add as much as a thousand dollars worth of extra stuff (Stereo, GPS, Etc., Etc.) to the car's price after I settled on it, and I had to keep telling him that I had FIVE THOUSAND, NO MORE THAN FIVE THOUSAND, TO SPEND ON THAT CAR. I didn't need all the additional stuff, nor could I afford all the additional stuff he wanted to add. Right now, there is a hole in the dash where the radio should go, with some wires hanging out of it.

Evil Dealers and the Slaughter of the Innocents

Joe I did a little research for myself. I called 200 people all over the U.S., big cities and small cities. I asked if when buying a car do they like to negotiate? 147 of the people said no. I then ased if they bought their last car at a one price store. Only 17 said they did. Of the people that did not buy from a one price store that said they do not like to negotiate I asked them why. They all said that the one thing that they disliked more then negotiating was paying to much. What I gathered from this is that the pain of paying to much is more then the pain of negotiating. If I had not done this myself I would not of believed it.

Evil Dealers and the Slaughter of the Innocents

If car shoppers have all the tools needed to find the car at the best price, then why do they WANT TO NEGOTIATE before they buy? People grind (negotiate) for price discovery from the seller. Yes, there are market prices out there but don’t think that market prices from other sellers is ONLY what the buyer is fishing for.

Evil Dealers and the Slaughter of the Innocents

Scott writes: "..research shows that the younger generation does not want to play that game anymore."

Scott, Research made in ANY decade you choose would produce the same results. My generation was unique too! We were all about love, peace, free music and give a guy your shirt. We all HATED negotiating way back in the day. Scott, EVERY young buck hates this! There is a ton of performance anxiety made worse because we don't negotiate very often, the stress can make some people go mad.

Negotiating is a "rite of passage" for ALL of us AND negotiating will be with our biz for as far as my eye can see. Try not to get sucked into the buyers whirlpool of self-doubt. Give them a firm hand to hold onto. Someone is going to make a profit from them, but, can anyone take care of them better than you!??! FIGHT FOR THAT SALE!

Just a lil advice from your ol Uncle Joe

Evil Dealers and the Slaughter of the Innocents

When I buy anything over $1000 bucks I always negotiate because I know I usually can. I'm not an "innocent lamb" at all. In the end I would say it's the classic "ME" syndrome. If I am honest with myself, I know I always want the best product I can get for the cheapest I can get it with the best service I can get. Sometimes I will sacrifice one for the other depending on the relative difference. I'd run if I saw me coming because I know I'm a pain. I think the 10% number that is always quoted for the "tough customers" is increasing. Just because a person does not have a type 'A' personality and is polite does not remove this from this so called 10% number. The "nicest" most unassuming person with a push over personality can now hide behind a keyboard and take on a whole new persona.

Evil Dealers and the Slaughter of the Innocents

Scott writes:
"...They just want a fair price, no games and let me buy the car so I can get on with my life."

Scott, your right, but your bias is preventing you from seeing both sides.

Think about it.
Shopper makes a 20-200 mile digital search, they land on YOUR car, they stop in to see you and drive it... they like it... and to our utter surprise the shopper offers a lower price don't they?

Stop right there! This is irrefutable. Isolate that lower offer and assign responsibility! We're at this juncture where the real culprit shows up. Whom is it that begins this evil web of negotiations? I ask you, do WE EVIL DEALERS ASK FOR MORE than the advertised price, or, does the SHOPPER WANT IT FOR LESS?

Do you see who is negotiating here? The BUYER is. The dealer has posted a fair price and wants no games.

Simple isn't it.
Shoppers drive the haggle. Shoppers ask the dealer to reduce his price (profit), so, to make the sale the dealer caves. Dealer replaces the sold unit, rent is still due, taxes need to be paid, payroll needs to be met. Fixed costs are everywhere, so the dealer needs more profit to keep the beast alive. He raises his price. And guess what... if he does, what happens. THE PHONE STOPS RINGING.

The mission of this post was a challenge. A challenge to recognize that the shopper is no innocent lamb being led to slaughter.

I challenge you to GET THAT BLACK CLOUD OF GUILT OFF YOUR HEAD. Its a new internet age, the shopper has every tool needed to find and buy without ever haggling. Period.

They haggle because they want to.

Evil Dealers and the Slaughter of the Innocents

Joe point will taken (and here comes the but), but research shows that the younger generation does not want to play that game anymore. They just want a fair price, no games and let me buy the car so I can get on with my life. The economy has changed, so has the consumer and the way they want to do business or better yet how they do not want to do business. Everything is changing at a very fast pace. The one's that do not want to change will feel the pain. If you really want to know what your customers are feeling just ask them. Have the dealer principal, not the management call the customer from the day before that choose not to do business with you and ask them why. Ask them how their visit was and what you can do as the owner to make the experiance better. It just might open one's eyes.

Evil Dealers and the Slaughter of the Innocents

Joe,

I love your passion which I am guessing you convey with the CAPS-LOCK on. The beauty of this dialogue is that there is room for many opinions.

While I fully agree that consumers feel the need to negotiate I disagree when you say they want to.

Dropping price isn't a "reward", it's either an admission that we don't believe out product is worth the price (which isn't always bad if the market justifies a price adjustment) or it's a lazy salesperson/managers way of 'moving iron' to get to the next deal.

Agreeing with Jeff, people want to feel good about their purchase and 90% of that happens in the earlier stages of the sales process.

One last thing, I wouldn't use Real Estate salespeople as an example of "sales" anything. 90% (I left room for the ones who really are good because there are some) of Real Estate 'Professionals' are nothing more than people who list houses and come to work to wait.

If you watch the home sales shows on HGTV you'll see that most of those people are horrible at presenting a home.

Perhaps the reason we have to drop our prices so often is because we, like the folks on HGTV, have limited product knowledge and our presentation also sounds like "whattya think?"

Tune up the skill and service to our clients an our profits will climb. That's my 2 cents.

Evil Dealers and the Slaughter of the Innocents

YOU ALL ARE SO SELF-INVOLVED YOU ARE MISSING MY POINT. Roll with me, this'll be a test in creative thinking.

The universe does not revolve around the earth (even though it looks like it does). Have you ever heard of "Horse-Trading"?

(hôrs'trā'dĭng)
n.
Negotiation characterized by hard bargaining and shrewd exchange

Like dogs that circle before they lay down, we humans have been negotiating, bartering and grinding for thousands and thousands of years (and I am not exaggerating).

Here's my summary.
We are not the enemy, our CSI is way better than many many industries, buyers by nature are NOT loyal, negotiating is driven by the buyer and buyers negotiate for VERY PRACTICAL REASONS.

Don't bail on me yet, I'm just getting going!

Do buyers intuitively want to negotiate?
More often than you think! I challenge you, find someone in Real Estate Sales, buy them a drink and listen to them burn your ear off about how shoppers will grind the seller even if the seller is below market. Or, see it on TV. Watch HGTV's "Property Virgin" (or any other real estate sales show), you'll watch the noobs AND the veterans grind the sellers.

I challenge you; Look at the video above.... AGAIN.

It was crafted by a vendor who was tired of being GRINDED by buyers. Take off your car-guy hat and think about it.

Don't get hung up on my use of the word "grind". Here's my loose definition of grinding: "questions and posturing coming from buyers with the aim and
purpose to move the price lower" I really should use the term "negotiating". You understand. Let’s move on.

Ok, look at the video above.... YET AGAIN.

Think about how grinding techniques are "out of place" in many retail settings.

Can you see a pattern?
We see negotiation is linked to high dollar transactions AND it's not limited to Cars. Look a little deeper; did you notice it's "discovery based" negotiation? Hmmm....

I'll repeat that!!!
"... did you notice it's "discovery based" negotiation?"

Jeff Kershner TOTALLY NAILED IT
"...In the end people want to feel confident in their purchase. In order to help the customer feel confident, allow them to base their buying decision
on facts and not emotion."

See how that fits? Price discovery and confidence?

If car shoppers have all the tools needed to find the car at the best price, then why do they WANT TO NEGOTIATE before they buy? People grind (negotiate) for price discovery from the seller. Yes, there are market prices out there but don't think that market prices from other sellers is ONLY what the buyer is fishing for. What the buyer is looking for is reassurance that they've found the sellers unique buy it today number, or, they are looking for that last little personal discount to consummate the deal.

Buyers have a task and that task is to work the seller AND to feel confident that they have done a good job (buying is a task!)

To defend against this BUYERS NEED to "test the seller", all along the presentation, sellers need to prepare the buyer with word tracks and merchandising tools that prepare the buyer for the "negotiation dead end" that is coming. Remember, Negotiation and emotions are bedfellows. If you don't "reward" the buyer with a price drop, then expect emotions to rise as the decision point is at hand.

Evil Dealers and the Slaughter of the Innocents

They want to negotiate the price because that's what car dealers have TRAINED them to do. Since everything's all about sales and discounts the consumer always thinks that they are getting ripped off if they aren't negotiating.

The best thing manufacturers could do is just set prices and allow no negotiation. This way the consumer could get re-trained to not worry about getting ripped off and rather choose the car that's best for them. It would also allow dealers to make a bit more money.

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