- Apr 16, 2009
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- First Name
- Blake
I'm interested in seeing what you all think....you send a survey to customers asking them to rate there experience with your BDC ... but is it necessary?
I'm starting to wonder if customers are just seeing it as another frick'n email flooding there inbox...(I know I do.)
I want the information but at what expense...I don't ever want customers to look in their inbox and think damn another email from Arbogast!
Are surveys a bullshit email or are vital to our success?
I'm starting to wonder if customers are just seeing it as another frick'n email flooding there inbox...(I know I do.)
I want the information but at what expense...I don't ever want customers to look in their inbox and think damn another email from Arbogast!
Are surveys a bullshit email or are vital to our success?