Reynolds DMS games again. MOPAR letter to dealers

[yagoparamo]

None of this is surprising. Assuming most read this over on the blog...

Reynolds & Reynolds Looking to Sell?

If you are selling wouldn't you want all clients happy and "bad noise" low?

Cutting off vendors--cutting off Chrysler--can't be a good thing.

 

[ddavis]

If you are selling wouldn't you want all clients happy and "bad noise" low?

Cutting off vendors--cutting off Chrysler--can't be a good thing.

The nonsense that has gone on with Reynolds, do you think the people at the very top are in touch with the customers? With the kind of money that is involved in this deal, I doubt that the owners are very concerned. How many of these companies have improved once they have been sold? I can name a number of them that died on the vine.

 

[yagoparamo]

How many of these companies have improved once they have been sold? I can name a number of them that died on the vine.

I totally agree with that comment and I've been smiling when all these self proclaimed SEO prophets preach about the many sales and consolidations this year. Once the company is sold, the talent leaves and a mercenary sales team is assembled.

 

[ddavis]

the talent leaves and a mercenary sales team is assembled.

With all the love out there for Reynolds, those mercenaries better be armed.

 

[Jeff Kershner]

I totally agree with that comment and I've been smiling when all these self proclaimed SEO prophets preach about the many sales and consolidations this year. Once the company is sold, the talent leaves and a mercenary sales team is assembled.

Yago, why do you think that is?

 

[yagoparamo]

Yago, why do you think that is?

When I wrote that comment I didn't think just about us-me (auto industry vendor) but business in general.

Acquisitions are easy, but merging companies, their technologies, the people, etc hasn't been easy historically.

 

[DealerIntelligence]

So, it seems that Reynolds has blocked out any getting into ERA Access from a Remote PC program like Logmein, or GoToMyPC... A bunch of my dealer customers use those programs to get into their ERA Access that way... how is that going to work?

 

[yagoparamo]

So, it seems that Reynolds has blocked out any getting into ERA Access from a Remote PC program like Logmein, or GoToMyPC... A bunch of my dealer customers use those programs to get into their ERA Access that way... how is that going to work?

I'm amazed how Reynolds has managed to be unfriendly to just about any other company in the business.

 

[jarky]

So, it seems that Reynolds has blocked out any getting into ERA Access from a Remote PC program like Logmein, or GoToMyPC... A bunch of my dealer customers use those programs to get into their ERA Access that way... how is that going to work?

Simple add-on Reynold's VPN service.

 

[yagoparamo]

Simple add-on Reynold's VPN service.

Assuming:

The dealer has an IT person, otherwise needs to pay for the setup.
The dealer has a version of Reynolds that supports it.