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They quoted one of my dealers a ridiculous sum for mail, $150 a month to mail to the Toyota OCP customers. Which looking at thier UIO and SCR is just not possible. I am an honest vendor. Always have been, and I dislike dishonest lead ins...

I'm embarassed to ask, but...
What's OCP?
What's UIO?
What's SCR?
 
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Reactions: Karen Ann
Ha! I am sorry... OCP owner communication program.
UIO units in operation ( which is used to calculate a dealers service market share)
and SCR Service Customer Retention. :)

LOL, I've never heard of those either. Are those new acronyms for industry standards. I've nothing against them, just never heard of 'em.

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